Windows 10: Cannot install WSL2, consistently getting a Catastrophic Error message.

Discus and support Cannot install WSL2, consistently getting a Catastrophic Error message. in Windows 10 Software and Apps to solve the problem; Windows ® Installer. V 5.0.26100.1150 msiexec /Option Log all information, except for v and x options/log Update Options /update... Discussion in 'Windows 10 Software and Apps' started by Charles Whitten, Apr 5, 2025.

  1. CHARLES WHITTEN
    Charles Whitten Win User

    Cannot install WSL2, consistently getting a Catastrophic Error message.


    Windows ® Installer. V 5.0.26100.1150 msiexec /Option Log all information, except for v and x options/log Update Options /update

    :)
     
    Charles Whitten, Apr 5, 2025
    #1
  2. FLAVIU2
    Flaviu2 Win User

    WSL2 for windows

    I have failed into installing WSL for Windows. I have read here: https://docs.microsoft.com/en-us/win.../install-win10 how to do it, and at step 4:


    1. Download the latest package:
      [COLOR=var(--text)][COLOR=var(--info-dark)] Note[/COLOR]
      If you're using an ARM64 machine, please download the ARM64 package instead. If you're not sure what kind of machine you have, open Command Prompt or PowerShell and enter: systeminfo | find "System Type".
      [/COLOR]
    2. Run the update package downloaded in the previous step. (Double-click to run - you will be prompted for elevated permissions, select ‘yes’ to approve this installation.)

    I encountered:


    Cannot install WSL2, consistently getting a Catastrophic Error message. 298438d1600682026t-wsl2-windows-image.png


    and


    Cannot install WSL2, consistently getting a Catastrophic Error message. 298439d1600682036t-wsl2-windows-image.png


    What I did wrong ? I have the following W10 version:

    Cannot install WSL2, consistently getting a Catastrophic Error message. 298440d1600682100t-wsl2-windows-image.png


    Another question: am I in the the right forum ?
     
    Flaviu2, Apr 5, 2025
    #2
  3. YOSSISHALUMOV
    YossiShalumov Win User
    WSL2 - Upgrade / Installation

    When trying to upgrade to wsl2 I get this error:

    ```

    Conversion in progress, this may take a few minutes...

    For information on key differences with WSL 2 please visit https://aka.ms/wsl2

    The request is not supported.

    ```

    When trying to install from scratch I get this error:

    ```

    Installing, this may take a few minutes...

    WslRegisterDistribution failed with error: 0x80070032 Error:

    0x80070032 The request is not supported.

    ```

    I have hyper-v, wsl, vm platform features enables and virtualization is also enabled in bios.

    my windows version is: 21H2 OS Build 1904

    Tried reinstalling a couple of times already, tried all available version of ubuntu (both from microsoft store and through wsl, available on wsl --list --online WSL1 is running properly but I need wsl2 to work with docker desktop
     
    YossiShalumov, Apr 5, 2025
    #3
  4. EILEEN GAL
    Eileen Gal Win User

    Cannot install WSL2, consistently getting a Catastrophic Error message.

    Error 0x8000FFFF: Catastrophic Failure

    Hi Paty,

    The Error 0x8000FFFF: Catastrophic Failure may have occurred due to the recent change on your PC or the issue came from the USB Drive itself. To isolate your concern, we'd like to ask the following:

    • Have you tried to use the USB Drive and create a new folder on a different PC?
    • What troubleshooting steps have you tried so far to resolve the issue?

    We look forward to your response.
     
    Eileen Gal, Apr 5, 2025
    #4
Thema:

Cannot install WSL2, consistently getting a Catastrophic Error message.

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