Windows 10: Cannot leave Microsoft family even though over 13?

Hello! I am trying to remove myself from my Microsoft Family. I am not the admin. I have researched and found that Microsoft operates in accordance with the COPPA statutes, so I should be able to do this. Yes, I have checked my account information, and it aligns with my real birth date. Is the admin of the family given the power to make this not possible? Please help if at all possible. Thank you for your time!

:)

 

Leave family as a child

Hi,



Thank you for writing to Microsoft Community Forums.



I understand your query related to leaving the family group as a Child Account.



Based on my research, Microsoft Family uses the COPPA Law i.e. Children's Online Privacy Protection Rule, where in the child under age group 13 won’t be able to leave the Family. If you’re below 13 years of age then you need to seek permission from
the adult of the Family group to make the changes you require.



For more information you may want to get in touch with the adult of your Family group.



Regards,

Prakhar Khare

Microsoft Community - Moderator

 

Microsoft Family Screen Time

Hi Laurel,

Thank you for writing to Microsoft Community forum.

This could happen when the child account fails to sync with the server. I suggest you to try the steps listed below and check if it works:

• Open
  File Explorer and navigate to the following location:
• C:\ProgramData\Microsoft\Windows\Parental Controls
  
  
  Note:
  The above mentioned directory is hidden, copy and paste the same location on the search bar in the File Explorer to access it.
  
• Delete the contents in the
  \\settings directory of the Parental Controls folder.
  
• Reboot the machine to see if the issue persists.
  

If the issue persists, you may want to remove the child account from Microsoft family and add it again.

• To know how to remove an account from Microsoft Family, refer:
  
  Remove members from your family group
• To know how to add an account to Microsoft Family, refer:
  
  Add members to your family group
  

Regards,

 

I cant leave my microsoft family!

I accidentaly joined my friends microsoft family when i created an ac.count on his xbox. he is listed as the parent and i am the child. I want to leave so i can download games without his permission on windowws. I am over 18. i am doing it on the website https://account.microsoft.com/family/
and when i click leave family it says

Please try again later. We can't do this right now.

i have tried on differrent times but the result is always the same.

thank you

Edit: please reply quickly as i have to go away soon