Windows 10: Cannot leave Microsoft Family

Discus and support Cannot leave Microsoft Family in Windows 10 Software and Apps to solve the problem; I cannot leave a Microsoft Family. Both myself and the "Owner" have tried and it will not let me leave. The account is tied to my laptop profile, so I... Discussion in 'Windows 10 Software and Apps' started by SteveGon3, Jul 10, 2022.

  1. SteveGon3 Win User

    Cannot leave Microsoft Family


    I cannot leave a Microsoft Family. Both myself and the "Owner" have tried and it will not let me leave. The account is tied to my laptop profile, so I cannot join another family that has a D365 subscription. Basically my OneDrive is full and the laptop is virtually useless.Steps to reproduce:1. Log into family.microsoft.com2. Click on the three dots to the right of my name3. Choose "Leave family group"4. Dialog appears asking if you are sure. YES I AM SURE.5. Remove button goes gray and a new message appearsYou'll need to remove consent firstUnderneath the options menu for your family member,

    :)
     
    SteveGon3, Jul 10, 2022
    #1

  2. Can't leave Microsoft family

    So I am under 18, Microsoft isn't allowing me to change my age, leave my family(even though there is no one else other than me and I'm the organizer), or join another family bcs I'm already in one, how do i leave my family or inv someone else into the family.
     
    LeonardoMiyahara Ferreira, Jul 10, 2022
    #2
  3. Junaid_A Win User
    Microsoft Family Screen Time

    Hi Laurel,

    Thank you for writing to Microsoft Community forum.

    This could happen when the child account fails to sync with the server. I suggest you to try the steps listed below and check if it works:

    • Open
      File Explorer
      and navigate to the following location:
    • C:\ProgramData\Microsoft\Windows\Parental Controls


      Note:
      The above mentioned directory is hidden, copy and paste the same location on the search bar in the File Explorer to access it.
    • Delete the contents in the
      \\settings
      directory of the Parental Controls folder.
    • Reboot the machine to see if the issue persists.

    If the issue persists, you may want to remove the child account from Microsoft family and add it again.

    • To know how to remove an account from Microsoft Family, refer:

      Remove members from your family group
    • To know how to add an account to Microsoft Family, refer:

      Add members to your family group

    Regards,
     
    Junaid_A, Jul 10, 2022
    #3
  4. Tenforo Active Member

    Cannot leave Microsoft Family

    I cant leave my microsoft family!

    I accidentaly joined my friends microsoft family when i created an ac.count on his xbox. he is listed as the parent and i am the child. I want to leave so i can download games without his permission on windowws. I am over 18. i am doing it on the website https://account.microsoft.com/family/
    and when i click leave family it says

    Please try again later. We can't do this right now.

    i have tried on differrent times but the result is always the same.

    thank you

    Edit: please reply quickly as i have to go away soon
     
    Tenforo, Jul 10, 2022
    #4
Thema:

Cannot leave Microsoft Family

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