Windows 10: Cannot locate a User Account after Windows Update 7/31/20

Discus and support Cannot locate a User Account after Windows Update 7/31/20 in Cortana to solve the problem; Cannot locate a user account. It is missing completely when I signed on this morning. Any suggestions?... Discussion in 'Cortana' started by AllstatePaul, Aug 3, 2020.

  1. ALLSTATEPAUL
    AllstatePaul Win User

    Cannot locate a User Account after Windows Update 7/31/20


    Cannot locate a user account. It is missing completely when I signed on this morning. Any suggestions?

    :)
     
    AllstatePaul, Aug 3, 2020
    #1
  2. CWO1960
    cwo1960 Win User

    Cannot login to windows 10 after update! PLEASE HELP!

    Thank you for the advice on enabling the administrator account. I follow all the steps and enabled the administrator account but I am still unable to log in. I am attaching 2 photos of the screens I am able to see at boot up.
    Cannot locate a User Account after Windows Update 7/31/20 [​IMG]

    Cannot locate a User Account after Windows Update 7/31/20 [​IMG]

    I have no way to choose which account to log in with.
    Any other ideas or suggestion?
    Thanks
     
    cwo1960, Aug 3, 2020
    #2
  3. DEVING
    deving Win User
    User.000 issue after updating to 1909

    I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

    After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
    One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

    I followed the multiple suggestions from Brink and others:
    • Rebooted at least 6 times
    • Enabled hidden Administrator
    • Booted into Safe Mode
    • Changed ProfileImagePath
    • Tried to rename c:\users\User but couldn't because a file was still in use
    • Copied all data from c:\users\User.000 into c:\users\User
    • Rebooted and had temporary profile
    • Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
    • Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
    • Removed each update that was installed individually and rebooted after each update removal - profile state never changed
    • After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
    • Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

    Any suggestions are greatly appreciated!
     
    deving, Aug 3, 2020
    #3
  4. NIKHAR_K
    Nikhar_K Win User

    Cannot locate a User Account after Windows Update 7/31/20

    User Account Control issue after updating to Windows 10 v1903

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that after updating to Windows 10 1903 build you get an error message UAC had blocked this software and I should "consult an administrator". However, we will need some more information from you to help you with the appropriate troubleshooting
    steps:



    • What is the exact error message?
    • Have you tried changing the UAC settings after the update?
    • Does this issue occur while using any other applications?


    In the meantime, I suggest you to try creating a new user account and check if the issue persists in the new user account. Follow the steps from the article
    Create a local user or administrator account in Windows 10
    to create a new user account.



    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Aug 3, 2020
    #4
Thema:

Cannot locate a User Account after Windows Update 7/31/20

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