Windows 10: Cannot log in on minecraft and xbox insider

Hey everytime i want to connect on xbox insider hub, i receive that error message second picture picture and when i want to log on

minecraft i receive that error first picture can someone help




:)

 

Can't log in into Xbox Insider Hub

Hi,

There are several reasons why you are unable to sign in to the Xbox Insider Hub. Based on the error message that you received, it is possible that your PC is not connected to the internet or the Xbox Insider Hub is blocked from connecting to the network.
To properly isolate your concern, please clarify the following information:

• Is your PC connected to the internet?
• Are you able to access your other apps online?
• Are you still able to sign in to the regular Xbox App or the Xbox App Beta on the same PC?
• Have you tried to connect to a different router or network source?
• Is your computer connected via a wired or a wireless network?

If your PC is connected to the internet and your other apps can be accessed online, that means there is an issue with the Xbox Insider Hub itself. You may install all the critical and important Windows Updates on your PC by following the steps on this

link to ensure that the app is compatible with the current Windows Updates on your computer.

Once the computer is updated, uninstall and re-install the Xbox Insider Hub again. If the issue persists,
you may share the issues that you encounter by chatting with other Xbox Insiders on the Xbox Insider Forums. Here's how:

• Sign in to Insider Program forums.
  
• You may select Latest Xbox One Update Preview.
  
• Select the appropriate category for your issue.
• Click on Chat with Support.

Should you have any other queries, you may contact us anytime.

 

Minecraft crossplay with xbox

Hi Harrison,

To be able to play online or multiplayer on Minecraft on your Windows 10 computer, you may follow the steps below:

1. Launch Minecraft: Windows 10 Edition Beta from your Start menu or desktop.
2. Click Play.
3. Click the Realms tab.
4. Click Sign In to Xbox Live to Try. If you've never logged in before, enter your email and password.
5. Click Let's play!
6. Click New Realm.
7. Type a name for your Realm.
8. Click on a duration of time you'd like your Realm to exist.
9. Click on a number of users you'd like your Realm to support.
10. Click the checkbox beside I agree to the terms and conditions.
11. Click the Create for $XX button. Depending on what you chose in the menu, you might have to pay now for the realm. If you kept the default options, it will let you create a Realm for free for a trial period.
12. Type your Microsoft account password.
13. Click Sign in.
14. Click Get.
15. Click Add Friend to invite friends from Xbox Live.
16. Click Done, Let's Play! when you're ready to go.

If the issue persists after following the steps above, you may check out the link below for more information on how to play Minecraft on Windows 10.

Click here

Kindly update us with the results, so that we can assist you further.

 

Xbox Insider App

Hi Trevor,

There are various reasons why you are unable to use the Xbox Insider Hub on your Xbox One console. It is possible that the app is corrupted or the current Xbox Insider Update installed on your console is not installed. To resolve your concern, we suggest
that you perform the solutions below on your console:

Solution 1. Power cycle your Xbox One console.

You can reset, perform a full power cycle, or physically disconnect your Xbox One console to reboot it completely and fix many common issues. This process does not erase any of your games or data.

• Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
  
• Unplug the console's power cable. Wait 10 seconds. Be sure to wait 10 seconds. This step resets the power supply.
  
• Plug the console power cable back in.
• Press the Xbox button on your console to turn on the Xbox One.
  

Solution 2. Clear the storage cache on the console.

• Press the menu key on the controller.
  
• Go to Settings, and then select Disc & Blu-Ray.
  
• In the Blu-Ray section select Persistent Storage.
  
• Select Clear persistent storage.

Solution 3. Clear MAC address.

• Scroll left on the Home screen to open the guide.
• Select Settings.
• Select All Settings.
• Select Network.
• Select Network settings.
• Select Advanced settings.
• Select Alternate MAC address.
• Select Clear.

Solution 4. Uninstall and reinstall the app.

• On Home, move right and select My games & apps.
• Highlight the content you want to uninstall.
• Press the Menu button
  on your controller.
• Select Uninstall.

If the issue persists, it is recommended that you share the issues that you encounter by chatting with other Xbox Insiders on the Xbox Insider Forums. To start a chat session, follow the steps below:

• Sign in to Insider Program forums.
  
• You may select Latest Xbox One Update Preview.
  
• Select the appropriate category for your issue.
• Click on Chat with Support.

Should you have any other queries, you can contact us anytime.