Windows 10: Cannot log in to Win10 says pin not working and cannot use password

Discus and support Cannot log in to Win10 says pin not working and cannot use password in Windows 10 Gaming to solve the problem; I cannot log into Win10 after trying to use MSConfig for a clean boot. I get the error the pin is not working and the link it gives to fix it doesn't... Discussion in 'Windows 10 Gaming' started by Tom Kolakowski, Feb 26, 2022.

  1. Cannot log in to Win10 says pin not working and cannot use password


    I cannot log into Win10 after trying to use MSConfig for a clean boot. I get the error the pin is not working and the link it gives to fix it doesn't work. When I try and boot into repair mode all the items ask for the password but says that the password is wrong. I even reset it on Microsoft's support page and it will not accept the MS password. I can see no way to repair it and I don't want to lose all the photos and outlook emails on the PC. Note: It never asks for the PIN, it says it cannot access the PIN.

    :)
     
    Tom Kolakowski, Feb 26, 2022
    #1

  2. Log-in Pin is incorrect after Anniversary update


    I had the same issue after my update on Windows 10. I knew that my pin hadn't changed but it was saying it was incorrect. So I said that I forgot my pin and it started going through the steps to reset the pin entered my regular password and when the window popped up to set a new pin I said cancel and then I chose the option to set my pin later. I exited the screen, logged off logged back in, and set up a new pin which happened to be the same pin I had before and it worked. If this still doesn't work I can show step by step screen shots if you need. I have a surface 3 with Windows 10 fully updated 10.0.14393.0
     
    mattman565, Feb 26, 2022
    #2
  3. Dani Pun Win User
    Windows 10 password pin stopped working

    Hi,

    To better assist you, please answer the following questions:

    • Are you able to start up your device up to the desktop screen?
    • After doing the password reset, what error message are you getting?
    • Are you able to log in to your account using a password instead of a pin?

    In the meantime, if you are able to start up your device up to the desktop screen you may follow the steps to Remove Pin:

    Go to Settings.

    Under Accounts, click on Sign in options and select
    Remove PIN.

    After removing your PIN (this will require your password to do this), then you may click
    Add PIN. Follow the steps to add a PIN.

    NOTE: You may use the same PIN you have been using.

    After doing so, log out of your account and sign back in using your PIN.

    Let us know how it works.
     
    Dani Pun, Feb 26, 2022
    #3
  4. razy60 Win User

    Cannot log in to Win10 says pin not working and cannot use password

    log in ignoring pin/password


    Hi, I have a minor log in problem after coming out of a sleep, I normally use a pin to log in but recently when I enter a pin it will say I have miss input the keys then after a few attempts it will give me the option to input a password this then does the same, If I then turn my surface pro off (this normally takes 2 or 3 attempts as it pushes me back to a log in screen) when I restart it logs in no problem. This only started yesterday and seems to be when it has been asleep for a few hours, I don't have things like hibernate or hybrid sleep active.

    any suggestions welcome.

    Raz
     
    razy60, Feb 26, 2022
    #4
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Cannot log in to Win10 says pin not working and cannot use password

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