Windows 10: Cannot Log into Windows after disabling/enabling smart card configuration

Hey man i have followed you instructions and disabled or accidentally enabled some configuration for card reader - smart card and now i cannot log in in my computer its when i type my password to log in on Computer-Windows it says “you must use Windows Hello or smart card to sign in”without any other option? Now i am stuck pleas help

:)

 

Disable smart card Surface LTE

Hi Jishua9,

Thank you for posting your concern on Microsoft Answer Community.

Please try the below suggested steps and let us know if it helps.

1. Right click on
   Start menu and select Run.
   
2. Typegpedit.msc
   and press Enter.
   
3. Navigate to Computer Configuration\Windows Settings\Security Settings\Local Policies\SecurityOptions.
   
4. LocateInteractive logon: Require smart card
   policy setting.
   
5. Double click on the Policy and select
   Disabled option.
   
6. Click onApply
   and OK to save changes.
   
7. Check to see if the issue is resolved. If not,
   restart the system.
   

Hope it helps.

Aditya Roy

Microsoft Community – Moderator

 

Windows 10 Smart Card Error

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the difficulties you are facing while booting the PC to Windows 10 as you are getting the option to use your smart card login.

This could be due to accidentally configure the Windows system to allow only smart card login.
Cards are a portable, secure and a tamper-proof way to provide security solutions for tasks such as client authentication, logging on to domains, code signing, and securing e-mail. In order to get clarity and to assist you accordingly,
please reply with the answers to the questions below

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• Does the PC connected to any domain network?
  
• Are you aware of any recent changes on the PC, prior to this issue?

However, you can try these methods and check if you are able to disable the smart card login.

Method 1: Disable Force Smart Card Login

If a problem prevents you from logging in to Windows with a smart card, start your computer in safe mode and disable this security feature. Smart Card Login option will not be available in Safe Mode. Whether
you log in with a physical or virtual smart card, Windows stores your settings in the Windows NT Registry. If you’re able to log in to Windows, you can disable smart card login for future sessions by editing your local group policies. Disabling the Smart Card
Plug and Play service removes the option to insert a smart card when logging in.

1. Login to Windows in Safe mode, please follow this
   safe mode article.
   
2. Press Windows + R key to launch
   Run command.
   
3. Type regedit in the Run dialog box and click OK.
   
4. Navigate to the following key:
   HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\PoliciesSystem
   
5. In the right pane of this location, you’ll find a DWORD named scforceoption.
   
6. In the Value Data field, change the current value of “1” to “0” and click “OK.”
   
7. Close Registry Editor and restart your computer in normal mode. The login screen prompts you to enter your username and password rather than insert a smart card.

Method 2:
Disable Smart Card Plug and Play Service.

1. Press Windows + R key to launch Run command.
   
2. Type gpedit.msc in the Run dialog box and click OK.
   
3. Navigate to “Computer Configuration>Policies>Windows Settings>Local Policies>Security Options>Interactive logon: Require smart cards”
   
4. Right-click “Interactive logon: Require smart cards” and select “Edit.” In the Properties dialog, select “Disabled” to turn off this service
   
5. Now navigate to “Computer Configuration>Administrative Templates>Windows Components>Smart Card>Turn On Smart Card Plug and Play Service”
   
6. Right-click “Turn On Smart Card Plug and Play Service” and select “Edit.” In the Properties dialog, select “Disabled” to turn off this service and remove the smart card option from the login screen. Click
   “Apply” and “OK” to save your changes.

Regards,

Aditya Roy

Microsoft Community – Moderator

 

Windows Security Smart Card popup

Hi Hoarder,

Disable Smart Card Plug and Play Service

Step 1

Hold down the "Windows" key and press "R" to open the Run dialog. Type "gpedit.msc" at the prompt and press "Enter" to open the Local Group Policy Editor.

Step 2

Expand "Computer Configuration," "Administrative Templates" and "Windows Components" in the tree browser. Double-click the "Smart Card" folder in the main window.

Step 3

Right-click "Turn On Smart Card Plug and Play Service" and select "Edit." In the Properties dialog, select "Disabled" to turn off this service and remove the smart card option from the login screen. Click "Apply" and "OK" to save your changes.

Step 4

Close Local Group Policy Editor and restart Windows to finalize the changes.

Let me know if this will work.

Thanks and regards,