Windows 10: Cannot log onto desktop

Discus and support Cannot log onto desktop in Windows 10 Customization to solve the problem; Logging onto computer. Computer has restarted itself and I now have to log in using a password instead of pin. I haven’t used a password before. I... Discussion in 'Windows 10 Customization' started by JenniferSimmons1, Jul 26, 2020.

  1. Cannot log onto desktop


    Logging onto computer. Computer has restarted itself and I now have to log in using a password instead of pin. I haven’t used a password before. I have tried using Microsoft password but it won’t work. Don’t know what to do.

    :)
     
    JenniferSimmons1, Jul 26, 2020
    #1
  2. LynnSoto Win User

    cannot log onto internet all the time

    I cannot always log onto internet message says DNS not found but all other computers can log on. This started after windows 10 was updated. Any suggestions? I do not want to reset to factory mode
     
    LynnSoto, Jul 26, 2020
    #2
  3. Paolo Mag Win User
    Cannot log onto laptop

    Hi,

    One of the possible reasons why you're unable to log into your PC is that you're using the wrong credentials. If you have enabled two-step verification, this won't affect your Microsoft account. For us to provide an accurate resolution, kindly elaborate the
    issue by answering the questions listed below:

    • Are you receiving any error message when logging into your PC?
    • Are you logging into your PC using a Microsoft account or a local account?
    • Have you tried to log into Microsoft account using your credentials and see if it's working?

    For initial troubleshooting, If you're logging into your PC using your Microsoft account, we recommend that you visit this

    article
    . From there, you'll see a simple guide on how to retrieve your Microsoft account.

    We're looking forward to your response.
     
    Paolo Mag, Jul 26, 2020
    #3
  4. Bjon007 Win User

    Cannot log onto desktop

    Cannot log onto Cortana

    When I tried to log onto Cortana I initially reset my Microsoft Password. It then asks me for my old password (the one that I originally logged on the the computer with) and I have tried entering it numerous times but it is not accepting it so I keep going
    through an endless loop and am getting nowhere. I am not able to or offered the option to reset my "original password" either. Not sure what to do. Any suggestions are welcome.

    Thanks
     
    Bjon007, Jul 26, 2020
    #4
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Cannot log onto desktop

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