Windows 10: Cannot login to Air Force Portal or use my CAC Card

Discus and support Cannot login to Air Force Portal or use my CAC Card in Windows 10 Software and Apps to solve the problem; I just upgraded my Windows to 11. Previously I was logging into Air Force Portal successfully but now it reads certificates not found. Verified my... Discussion in 'Windows 10 Software and Apps' started by PeterMwangi4, Dec 30, 2021.

  1. PETERMWANGI4
    PeterMwangi4 Win User

    Cannot login to Air Force Portal or use my CAC Card


    I just upgraded my Windows to 11. Previously I was logging into Air Force Portal successfully but now it reads certificates not found. Verified my certificates are there and everything checks up but still unable to use my DoD Cac card to log into any Air Force system.

    :)
     
    PeterMwangi4, Dec 30, 2021
    #1
  2. CGRIFF1030
    Cgriff1030 Win User

    Windows 10 smart card login


    Okay, so I wanted to set up my computer to log in via smart card as a secondary way to enter. I have a CAC and a CAC reader and I got them working. Here's the problem. I set the login via smart card enabled but it never setup a user or even registered my CAC as a login.... so now I am stuck locked out of my computer and every time I put in my pass code it says "you must use a smart card to sign in". How can I bypass this or reset my computer? This kinda erks me I jumped a coupe steps and jacked this up.
     
    Cgriff1030, Dec 30, 2021
    #2
  3. BERTON
    Berton Win User
    Windows 10 smart card login


    What's a "CAC"?
     
    Berton, Dec 30, 2021
    #3
  4. ADRIANNAYAMEEN
    AdriannaYameen Win User

    Cannot login to Air Force Portal or use my CAC Card

    CAC Card reader not detecting the card

    Hello, I've read several posts with the EXACT same question, but they're not resolved, so I'm starting my own. I'm in the military and use a CAC CARD reader to access websites. After a recent windows update, my computer no longer detects my CAC CARD. The
    card reader is fine, but the card itself isn't detecting. I REPEAT, the card reader is fine. (Also, its NOT an SD card. Its a CAC card. On an other post here, a fix was suggested for an SD card. Its not an SD card).

    The card reader is detected, I've updated and reinstalled the driver multiple times. I've tried rolling it back. The card reader shows on the computer under Device Manager, it shows on other computers too, and the CAC Card works on other computers. It is
    not a problem with the card reader, or the card, it is a problem with some settings in this computer. Internet explorer, google chrome, and firefox all fail to see the CAC Card on this computer. Can you please help fix how my computer will detect the card
    itself?

    The card reader i'm using is called "Stanley Global Technologies" and in Device Manager it shows as Smart Card Reader- "Alcor Micro USB Smart Card Reader".

    Thanks!
     
    AdriannaYameen, Dec 30, 2021
    #4
Thema:

Cannot login to Air Force Portal or use my CAC Card

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