Windows 10: Cannot login to Microsoft Store or it's applications, i.e. Xbox.

When logging in I am prompted with the following;

(I have tried troubleshooting)






:)

 

Can't Login to Store/Xbox/

Hi Spacegizmo,


Welcome to Microsoft Community.



I appreciate your interest on windows 10.

I understand the inconvenience you faced. Don’t worry about this issue. We will definitely help you to resolve this issue.


As I understand from your information you are not able login in windows store as well in Xbox.

I would suggest you to run windows apps troubleshooter to resolve windows store issue.

Follow the steps.

• 
  Go to control panel and select troubleshooting then in top left corner of your screen select view all.
  
• 
  Click on windows store app and click on it and run it.
  

To resolve Xbox issue I would suggest you to post your query in Xbox forum. We have dedicated team which deals with all these kinds of issues.



Follow the link:

http://support.xbox.com/en-GB/browse/my-account


Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.



Thanks.

 

Xbox Insider Hub does not appear in the Microsoft Store

Hi,

Thank you for posting your question in the Microsoft Community.

1. Did you make any changes to the PC prior to this issue?
   
2. Have you signed in using the Microsoft account?
   
3. Are you able to search for other apps on the Microsoft Store?
   

However, you may follow these steps to check if that helps.

Step 1: Suggest you to run the apps troubleshooter to
fix problems with apps from Microsoft Store.

Step 2: You can also try to manually
download the Xbox Insider Hub from the link.

Article for Reference.

‘Get the Xbox Insider Hub app’

Hope this helps.

Let us know if you got the help you needed by clicking 'Yes' or 'No'.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

login to xbox saysorry not able to

Hi,

Thanks for posting your query on Microsoft Community.

To assist you better, I would like to know; are you able to login through xbox website trough browser.



I would suggest you the run Windows store app troubleshooter and check if it helps.

Follow the below steps:

• 
  Type troubleshooting in the
  Search area on the taskbar.
  
• 
  Click on View all on the left panel of the Troubleshooting Windows.
  
• 
  Select Windows store Apps.
  
• 
  Follow the on screen instruction.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.