Windows 10: Cannot login to MS Store / Minecraft launcher Windows 10

Discus and support Cannot login to MS Store / Minecraft launcher Windows 10 in Windows 10 Software and Apps to solve the problem; Hello,I have a notebook with windows 10 and I wanted to install minecraft to it.Unfortunatelly for some reason, I cannot log in... when I put my email... Discussion in 'Windows 10 Software and Apps' started by Pavel Trávníček1, May 24, 2025.

  1. Cannot login to MS Store / Minecraft launcher Windows 10


    Hello,I have a notebook with windows 10 and I wanted to install minecraft to it.Unfortunatelly for some reason, I cannot log in... when I put my email to login, it will say "sending confirmation code to your email" but no email arrive.I tried to login wit phone number conneted to my account and no sms with code arrived...

    :)
     
    Pavel Trávníček1, May 24, 2025
    #1

  2. Problem with the minecraft launcher.

    Hi mineblokkies,

    Welcome to Microsoft Community.

    There are many reasons why you can't log in to Minecraft Launcher, but all of them are due to Microsoft Store and related services. I will provide several methods to try to solve this problem, please refer to the following steps for operation:

    • Clear the cache on Microsoft Store.
    1. Press the Windows logo key + R, type wsreset.exe, and select OK.
    2. After a few seconds a blank command prompt window will appear, which will disappear after about ten seconds and the Microsoft Store will open automatically.This means the cache was cleared successfully.
    • Make sure you're using the Microsoft Store Install Service.
    1. Services.msc can be found by pressing Windows Key + S and typing services.msc.
    2. Locate and double-click the Microsoft Store Install Service; if the status is Running, right-click it and select Restart.
    3. Change it to Automatic if it's disabled, then click Start and OK.
    • Reinstall the Microsoft Store app
    1. Press Windows key + X

      Click and Run Windows PowerShell(run as Administrator)Copy and paste the command below then hit Enter:

    • Reinstall the Minecraft Launcher
    1. Click Start >Settings >Apps,find "Minecraft Launcher" in all apps.
    2. Click on the "Minecraft Launcher" Advanced options >Uninstall the application.
    3. Open the Microsoft Store, search for "Minecraft Launcher", download and install it again, and log in to your account to see if it works.
    There are many steps, please try them all. Your patience and cooperation are highly appreciated.

    Best Regards,

    Manson | Microsoft Community Support Specialist
     
    Manson-MSFT, May 24, 2025
    #2
  3. a file system error when installing the Minecraft launcher: (-2143322101)

    Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.

    Please try these steps:

    Reset the Microsoft Store Cache

    1. Press Windows key + R to open the Run dialog.
    2. Type wsreset and hit Enter to reset the Microsoft Store cache.
    Reset the Minecraft App

    1. Go to Settings > Apps > Apps & features.
    2. Find the Minecraft Launcher app, click the three dots and select Advanced Options.
    3. Click the Reset button to reset the Minecraft app.
    Reinstall Minecraft from Microsoft Store

    1. Uninstall any existing Minecraft installations from your PC.
    2. Open the Microsoft Store and search for "Minecraft Launcher".
    3. Install the latest version of the Minecraft Launcher from the store.
    If none of these solutions work, you may need to check for any Windows updates and run the Microsoft Store Apps troubleshooter.

    Please do let me know if the method I suggested works for you or if you need further assistance.
     
    Munkhbayar B., May 24, 2025
    #3
  4. Cannot login to MS Store / Minecraft launcher Windows 10

    Minecraft launcher login

    Hello.

    I just migrated my Minecraft account to Microsoft. After I open up the launcher and click Microsoft Login, I enter my username and password. However, clicking "next" appears to do nothing. I've waited for around 10 minutes and the launcher is still loading.

    Please let me know what is going wrong.
     
    Ching Chong, May 24, 2025
    #4
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Cannot login to MS Store / Minecraft launcher Windows 10

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