Windows 10: Cannot login to my Microsoft account

Discus and support Cannot login to my Microsoft account in Windows 10 Network and Sharing to solve the problem; Hello,Unfortunately, I am unable to sign into my Microsoft account on my Windows 10 PC.Whenever I click on "Sign in" Xbox App, Microsoft Store, or even... Discussion in 'Windows 10 Network and Sharing' started by Sebastian Lory, Apr 7, 2025.

  1. Cannot login to my Microsoft account


    Hello,Unfortunately, I am unable to sign into my Microsoft account on my Windows 10 PC.Whenever I click on "Sign in" Xbox App, Microsoft Store, or even in User Accounts, a grey box briefly appears and disappears half a second later see screenshot.I’ve already tried quite a few things:Created another local account and tried againRan Windows updatesAdded a new email address to my Microsoft accountAnd a few other things.Here is my Windows information:Edition: Windows 10 ProVersion: 22H2Installed on: ‎10.‎12.‎2020OS Build: 19045.5679Windows Feature Experience Pack: 1000.19061.1000.0I would app

    :)
     
    Sebastian Lory, Apr 7, 2025
    #1

  2. MICROSOFT ACCOUNT LOGIN

    Hi Arbaaz,



    Thank you for contacting Microsoft Community.

    In order to help you better, could you please confirm a couple of things:

    • Are you able to login with Microsoft account in web?
    • What happens exactly when you try to login using Microsoft account?
    I suggest you to login to Microsoft account through online login.live.com, if you are able to login to Microsoft account on web then you can reset the password and then try to login and check if the issue persists.

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Apr 7, 2025
    #2
  3. Microsoft Login

    Hi Gourmage,

    Thank you for posting in Microsoft Community.

    I suggest you to perform Safe Mode with Networking and then try to change the password.

    Method 1: Safe mode.

    Please follow below steps:


      • Click on power button at left bottom corner, press and hold
        Shift key and click on Restart.

      • Click on Troubleshoot.

      • Click on Advanced options.

      • Click on Startup Settings.

      • Click on Restart.

      • Login to Microsoft Account and create a new administrator account.
    If you’re not able to login using Microsoft account then refer to below steps and check if it helps.

    Method 2:
    Activate Inbuilt Administrator Account.

    Follow the below steps:


      • Click on power button at left bottom corner, press and hold
        Shift key and click on Restart.

      • Click on Troubleshoot.

      • Click on Advanced options.

      • Click on Command Prompt and enter following command.

        net user Administrator /active:yes
    Now reboot your system and login to inbuilt admin account and try to reset password for other account. Once you reset password login to other account and to deactivate inbuilt admin account enter following command in elevated command prompt.

    net user Administrator /active:no

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank you.
     
    Anil Madishetty, Apr 7, 2025
    #3
  4. Kari Win User

    Cannot login to my Microsoft account

    Help Removing Microsoft Account login


    I am not sure if you want to switch to a local account instead of your Microsoft account, or if you want to keep your Microsoft account but login automatically instead of having to type the password.

    See these tutorials:
     
    Kari, Apr 7, 2025
    #4
Thema:

Cannot login to my Microsoft account

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