Windows 10: Cannot Login Windows 10 after Xbox app Login to child's account - Family Safety says Time's up

Urgent, I'm locked out of my Windows 10 PCMy Windows 10 Pc had an offline account say account A, no passwordWindows used to boot and auto log on to account A, simpleMy son opened Xbox app and logged on to his online Microsoft account say account B. The account was part of a family safety group, he's a child with screen time limitations. Now when I boot the PC, the login screen has photo from account B but name of account A and it says your Screen Time's up. Then it gives me 3 options:1. Switch user or turn off PC2. My parent is here3. Send requestPlease see screenshotIf I go to option 1, t

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Family Safety child account: can't login and time limits wrong

My child has a windows 10 PC that only has one account on it. This account is setup as a child account under family safety and has been working normally for a while.

All of a sudden the account does not seem to be able to update any restriction information from the family safety system. The computer is locked out because there is no screen time remaining and the account cannot login.

If I change or remove/disable the screen time limits on the family safety website this has no impact - the changes are not recognized on the child's computer. Clicking "request more time" also has no effect - no message is sent to the parent account. The
behavior is as if the computer were not connected to the Internet, but the wi-fi appears to be working normally. Of course there is no real way to check this because we can't login.

Because there are no other accounts on the computer we are effectively locked out.

Any suggestions as to how we can resolve this so that we can login to the computer are greatly appreciated.

In future I will be sure to add a parental account to any computer that has family safety setup for a child account but that does not help with the current situation.

 

Windows 10 Family Safety time limits not working

I had this exact problem and these are the steps I took to get the issue resolved:

• Navigate to family safety settings and remove the child from the family having issues.
• Login to the childs account and launch Settings (windows key + i)
• Click the Accounts icon and select Sign in with local account instead
• Follow the steps to change to a local account. When completed, Login back to your account (admin account)
• Go back to the family safety settings and add your child back to the family group.
• Access your childs email address to accept the family invitation
• Verify the child now shows properly in the family settings and that the screen times are still correct.
• Login to the childs account and launch Settings (windows key + i)
• Click the Accounts icon and select Sign in with microsoft account instead
• Your family settings should now take affect.

I know this is pretty tedious, but like I said, it worked for me. If you are still having trouble, I suggest contacting support and they can help walk you through the steps to get it resolved.

 

Google account login not working with Microsoft Family Safety enabled.

I have two Windows 10 computers/accounts that have Microsoft Family Safety enabled for my 13 & 15 year olds. Both are not able to login to their Google accounts via IE11, Edge browser or even the built in mail app. If I disable MS Family Safety on their
accounts, everything (Google account login) works just fine. There are no site restrictions in place and placing Google in the allow list has no effect.

Anyone experience the same problem or have any suggestions.

THX