Windows 10: cannot logon computer

HPPC Win 10 system, cannot logon, message= pin not available use password, forgot password and do not have recovery drive.

:)

 

Family Member cannot logon to Windows 10

Hi Sultan,

There are different causes that may bring up this error on your computer. To guide you better in resolving the issue, please answer the following questions:

• Is the administrator account the one having the error?
• Did this happen after installing updates?
• What suggestions have you tried?

You may find other suggestions on this
page to fix the problem with the user profile. Try following the steps given by
Malkeleah.

Let us know if you need more help.

Regards.

 

Automatic logon does not work on my computer

a) I am unable to remember one of the logons which I setup as an emergency logon (in case I forget the other logon).

-> When logged on under an admin account, you can change the password for any other account. Press the Windows key and type users, then follow the prompts.

b) I am unable to long [log on?] without keying in a password.

You must follow this procedure while the user accounts panel (the one you posted) is active:

• Tick the box that requires users to enter a password.
• Click the account name under which you wish to log on automatically.
• Untick the box from Step 1.
• Click OK.
• Enter the password for the chosen account.

 

PC STUCK ON LOGON SCREEN

Hello Vasanth,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience as your are unable to logon to the computer, we will help you to resolve this issue.

I suggest you to enable built-in administrator account from safe mode, log-in with that account and troubleshoot the current user account.

Step 1: Start computer in safe mode.

• 
  Type Settings in the search box on the desktop, select
  Settings.
  
• 
  Here select Change pc settings and then
  General.
  
• 
  Scroll down to Advanced startup, click
  Restart now.
  
• 
  Click on Troubleshoot, Advanced options, and Startup Settings.
  
• 
  Click Restart, select Safe mode and then press
  Enter.
  

Step 2: Try to login to your temporary user account, enable built in administrator account and try to change the account settings.

• 
  Press Windows + X key together on your desktop screen.
  
• 
  Click on Command Prompt (admin) to open
  Command Prompt.
  
• 
  Type the following command and hit Enter:
  

• 
  net user administrator /active: yes
  (Check for the spaces)
  

4. Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.

Step 3: I suggest you toRun Microsoft Account Troubleshooter
and check.

Link: Microsoft Account
troubleshooter

Please do get back to us with the status of this issue. We will be happy to assist you further, if the issue still persist.