Windows 10: Cannot obtain Bitlocker Recover Key - Locked out of account awaiting 30 day security update

I have been locked out of my computer following a security update. It is now requiring a BitLocker Recovery Key, when to sign in to Microsoft account, but had to provide a new email address due to changing email and phone numbers for secondary authentication, now it won't let me sign in for 30 days and I cannot use my own computer nor get through to any help line or chat service. Why does it take 30 days to update when I have already entered the code they emailed and can this be expedited as I cannot use the computer.

:)

 

Trying to get bitlocker key but Microsoft has locked me out of account for 30 days!!

I am trying to get a bitlocker key for my surface pro 3 that was destroyed after a windows update. SO I try to log in to my account to get the key only it forces me to enter a security code. I enter the details for it to send me the security code. It doesn't
arrive.

I see on here this has been an ongoing problem for years with many complaints about it. So I tried an alternative verification with a new email address. Now I am locked out for 30 days whilst they verify the new security details. HOW REDICULOUS IS THIS!!

I tried to contact support but its a stupid robot. Absolutely fuming. How can I get the bitlocker code I need so I can re-install windows on my device? I cannot wait 30 days for this.

 

bitlocker key

Hi,

I am Ganesh Gandhi, an Independent Advisor, 18 years experienced windows guide. I am here to work with you on this problem.

Security request to change the email to another email is not suggested since it takes 30 days.

Kindly follow these steps to recover old account.

https://support.microsoft.com/en-in/help/17875/...

After recovering the account, you can try to access bitlocker key.

Do let me know if you require any further help on this. I will keep working with you until it's resolved.

Note:

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

How to get BitLocker Recovery key if my microsoft account is locked for 30 days?

Hello,

I understand the inconvenience you are facing. We will help you.

I suggest refer the below link and check if it helps you.

This topic provides a high-level overview of BitLocker, including a list of system requirements, practical applications, and deprecated features.

Refer: BitLocker Windows 10

Please post to us with more information to help you better.