Windows 10: cannot open attachments in win 10 using bell mail

Discus and support cannot open attachments in win 10 using bell mail in Windows 10 Network and Sharing to solve the problem; since the last update in win 10, i cannot open attachments in my bell mail . i have tried using microsoft edge but all i can get it to when it... Discussion in 'Windows 10 Network and Sharing' started by gus866, Nov 1, 2019.

  1. GUS866
    gus866 Win User

    cannot open attachments in win 10 using bell mail


    since the last update in win 10, i cannot open attachments in my bell mail . i have tried using microsoft edge but all i can get it to when


    it opens is turn into a big red square and then close. what can i do to open the attachments?

    :)
     
    gus866, Nov 1, 2019
    #1
  2. SEWSALOT710
    SewsALot710 Win User

    Win 10 Mail attachments

    The problem with attachments is only in the Win 10 Mail app on my laptop.

    I just received a message sent to my MSN.com address with two small JPG attachments (<100 kb). When I view the message on the web using Outlook.com, the pictures are visible directly in the email and it is noted there are two attachments. I checked the
    same message on the same machine using MSN Explorer with the embedded mail program, and it shows there are attachments, which I had no trouble opening.

    Viewing the same message on a different laptop running Win 8.1 Mail app, it says there are two attachments which I can open and save. BUT when I look at the message in the Win 10 Mail app, it is blank and there is no indication that there are attachments.

    Based on my 35 years experience with computers and the testing I have done, I must conclude that the problem is with Win 10 Mail app so I suggest that Microsoft look into this issue.
     
    SewsALot710, Nov 1, 2019
    #2
  3. BRINK
    Brink Win User
    Mail app will not open on 10041.


    Hello Adam,

    This is the suggested solution below if you haven't already tried it. cannot open attachments in win 10 using bell mail :)

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
     
    Brink, Nov 1, 2019
    #3
  4. MICHAEL GALL
    Michael Gall Win User

    cannot open attachments in win 10 using bell mail

    Mail not opening attachments

    Hi Len,

    For us to narrow down your concern with your mail attachment, we would like to know the following:

    • What email program are you referring to?
    • When you open your email attachments, are you getting any error messages? If yes, what is the exact error message?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
    • Is this the first time you experienced the issue?

    We look forward to your response.
     
    Michael Gall, Nov 1, 2019
    #4
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cannot open attachments in win 10 using bell mail

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