Windows 10: Cannot open settings in windows mail

Hi

Something must have happened to my windows mail in windows 10 version 1511. When I slick on Manage account in Settings, nothing happens and the settings do not open. A related issue is that the mails do not display in the reading pane. I don't know if these are related but I am stumped as to how to fix this. This happens with all mail accounts in windows mail but only on one of my computers. I don't know that I changed anything though.

Any ideas as to a fix would be welcome.

:)

 

Cannot open Mail or settings

Have you rebooted the system? check under settings accounts if it is asking to verify your MSA. Important when posting to post some info about your system and which build/version of Insider/Preview that you are having issues with.

 

Cannot open Mail or settings

Cannot open mail or settings

* Moved from Insider

 

Suggestion :

Logon to the computer that is having this problem.
Use this tutorial to uninstall Mail & Calendar > then go to Windows Store and reinstall Mail & Calendar.

https://www.tenforums.com/tutorials/4...dows-10-a.html

Use either Option Two or Three.

 

I tried your suggestions and reinstalled Mail and Calendar from the Store but my problem did not go away. I was able to uninstall and reinstall them successfully but I still could not get the settings to open. Finally I decided to restore my 2 day old system from a backup and the problems all went away, although I will never know what caused them in the first place.

One thing I did notice is that in my Appdata|Local|Comms folder the file store.vol is still 230GB in size. I tried deleting the store.vol in safe mode, like I saw in a post, but with that file gone, I again could not open the settings for my accounts. It appears that the problem must lie in that file. Finally I restored my system again from the backup. I will likely leave it as is until I can find a solution, even though that file is eating a bunch of my storage. Do you know what that file is? It must contain some configuration data.

Thanks for your help.

 

No, I don't know what that files is for.
Sorry.

 

Thanks Davidhk. I suppose you realized my type in my last post, the file is 230MB long not 230GB. Still it is a big file, and bigger than it should be from what I have read online. Some have suggested deleting it but then I get the problem of not being able to open mail settings.

Looking at my event viewer today, I notice several errors related to that file. The error message is:

svchost (9344) The database page read from the file "C:\{username}\AppData\Local\Comms\UnistoreDB\store.vol" at offset 25395200 (0x0000000001838000) (database page 6199 (0x1837)) for 4096 (0x00001000) bytes failed verification because it contains no page data. The read operation will fail with error -1019 (0xfffffc05). If this condition persists then please restore the database from a previous backup. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

This error message appears several times. I post this in case of any further ideas of what may be causing this. As I mentioned already, sfc /scannow indicates no errors.

Thanks.