Windows 10: Cannot pair/unpair bluetooth device

Discus and support Cannot pair/unpair bluetooth device in Windows 10 Gaming to solve the problem; I cannot unpair or pair my bluetooth devices anymore, it worked before and then suddenly it doesn't. This is just for my Xbox controller also had... Discussion in 'Windows 10 Gaming' started by Ethan Z., Aug 31, 2024.

  1. Ethan Z. Win User

    Cannot pair/unpair bluetooth device


    I cannot unpair or pair my bluetooth devices anymore, it worked before and then suddenly it doesn't. This is just for my Xbox controller also had problems with my other bluetooth devices but fixed it, when i try to unpair it it says "remove failed". I've tried this in both Windows Settings and through Control Panel. I've tried reinstalling the drivers, disabling bluetooth and then removing the paired device with no success. Bluetooth is still functional for my other devices, but it is not functional for my controller hence why I am trying to unpair/remove them and repair but I can't repair

    :)
     
    Ethan Z., Aug 31, 2024
    #1

  2. Bluetooth Devices Automatically Reinstall, and cannot be unpaired


    The issue is; when I pair a device with my computer using Bluetooth I am no longer able to unpair, or even uninstall the device, as if i do, somehow windows will just automatically reinstall it even if it's not connected. This means that if i connect the device to something other than my computer, I can no longer re-pair it with my computer as it thinks that the device is still paired.

    When I pair the device from the Bluetooth section of control panel, the device will disappear from the control panel Bluetooth menu, and the only way to see that the device is connected is by looking in device manager.
    Here is an image I have found of what the Bluetooth section of the control panel should look like with paired devices:

    Cannot pair/unpair bluetooth device [​IMG]

    Now here is what mine looks like even though I have a number of devices connected:

    Cannot pair/unpair bluetooth device [​IMG]


    Here's what I've Tried
    I have removed, and completely uninstalled all Bluetooth devices from the PC using device manager (even the hidden devices), and also uninstalled all Bluetooth applications from the control panel.
    After doing the previous steps, I reconnect the Bluetooth dongle (ASUS BT-400) and install the driver I downloaded from the Asus website. As soon as the driver for the device install, all of the previously paired (since time began) devices will install and windows will think they air all paired (again I can see this though the device manager).

    I had this issue when I was on windows 8.1 and I have it again now. I did a clean install of windows 10, and the issue still persists even though I have tried two different Bluetooth adapters (to make sure one wan't faulty). How is Windows storing these devices to re-install even though they're not connected?
     
    CyberPunked, Aug 31, 2024
    #2
  3. Barman58 Win User
    Pairing a phone to a car

    One thing I would add ... There should be a list of paired devices on the phone, If so it would be best if you "UnPair" any devices listed on the phone as well as the phones shown on the Car. To Unpair a device from an Android Phone go to Settings, Bluetooth and there should be a list of paired devices - at the right of each paired device is a "Cog" icon click on this and click on the unpair option, repeat for any other unneeded devices.

    Sometimes paired items get out of sync and both sides need to be removed to re-pair
     
    Barman58, Aug 31, 2024
    #3
  4. Cannot pair/unpair bluetooth device

    Bluetooth does not Recognize/Pair/See Bluetooth Hardware


    System Information: Asus Notebook UX303L, Windows 10, Microsoft Arc Touch Mouse Surface Edition

    Okay, I've been working on this for awhile and have tried a million things. I'm going back to square one so pretend I haven't tried anything yet.

    Here is the problem.

    I just upgraded to Windows 10 (from windows 8.1) on a 2 month old laptop. On previous version there were NO problems with bluetooth. The problems started immediately after upgrade.

    When the upgrade finished Windows 10 remembered all of my previous Bluetooth pairs. My bluetooth mouse (Microsoft Arc Touch Mouse Surface Edition) worked before the installation but after my system reboot the cursor no longer showed movement. The batteries are new. The mouse is acting exactly like it does when it is properly connected (lights flash, makes scrolling sounds, etc). When I checked the Bluetooth device screen it still showed as paired. I rebooted. No change. So I unpaired the device. When I unpaired the device it flashed for a second as a possible device to pair with and then was no longer on the list. Other possible devices to pair with appear and disappear from the list without cause. (Ex. sees a scanner for a few seconds then no longer has a scanner. Sometimes its up for a few minutes at most but the list is constantly flickering.) So I rebooted. Then it did not see the mouse at all. I did this for several days. Sometimes when I would turn on my laptop it would flicker, sometimes it would not. After about 3 days with no explanation it suddenly showed up and did not flicker. I connected the mouse and it worked for about 2 days. On the 3rd day I tried again, and the cursor would no longer respond even though the mouse was acting exactly the same. I rebooted. No change. I unpaired the device and it never showed up on the list. It's flickered a few times but when I click on it to pair it pops up with an error basically saying "cannot pair. Please check and see if the device is still set to connect to bluetooth." That is only on the rare occasion that it actually shows up on the list long enough to hit pair (maybe 2 times out of 50 attempts or more.)

    I've tried everything I can think of, but I'd like to try everything in order that someone else would try to see if I'm missing something.

    It is a Microsoft mouse by all means it should work on Microsoft drivers. :/ Arg. Please give any suggestions to help.
     
    tashaestein1, Aug 31, 2024
    #4
Thema:

Cannot pair/unpair bluetooth device

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