Windows 10: cannot play cd

can not play cd that is currently installed , red x show on speaker ikon

:)

 

CD plays one disc incorrectly

For us to isolate the issue, we would like to clarify if you were referring to another computer when you said
"The CD plays fine elsewhere so it is OK." on your first post. If so, is it both running Windows 10 version?

To identify the exact reason why the issue is happening, we suggest playing the disc manually using the steps below:

• Type File Explorer on Cortana/Search bar, then click it.
  
• On the File Explorer window, click This PC.
• Right-click on the CD drive then, click Open.
  
  
• The music files will show up, choose a certain music to play.

Let us know if the music will respond accordingly.

 

MEDIA PLAYER- unable to play or rip cd's

Hi Christine,

Thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you with the issue.

• Did you check if you are able to play using other CD'S?
• What is the exact error message or code you receive when you try to play the cd or try to Rip?

For now let's try the below steps and check if it helps:

Method 1:

I suggest you to check if the rip settings are set correctly as mentioned in this article:

http://windows.microsoft.com/en-US/windows-8/change-settings-for-ripping-music

Method 2:

I suggest you to uninstall and reinstall the Windows Media player and check if the issue persists. Refer to these steps to uninstall and reinstall Windows Media player:

• Press Window key + F, select “Settings’ tab below the search box.
• Type “Turn Windows features ON or OFF” and click on the tile with the same name.
• Now, expand the “Media features” and uncheck the box against “Windows Media player”.
• Restart the computer.
• Now follow the same steps and check the box against “Windows Media player” and
  restart the computer to reinstall.
• Check if the issue persists.

Hope it helps. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thank you.

 

CANT PLAY CD/DVDS THROUGH MEDIA PLAYER

I tried method 1 and restarted my computer. I was still unable to play my CD. I then began Method 2 and got to step 3. Here I had to stop because I did not any "DVD\CD-ROM" drivers in the list.