Windows 10: Cannot Play .MOV files

Discus and support Cannot Play .MOV files in Windows 10 Software and Apps to solve the problem; I use a Zoom q4n to record videos that I have to submit as schoolwork. The camera only records in the .MOV format and when I try to import them to my... Discussion in 'Windows 10 Software and Apps' started by ColinStubbs1, Sep 7, 2020.

  1. COLINSTUBBS1
    ColinStubbs1 Win User

    Cannot Play .MOV files


    I use a Zoom q4n to record videos that I have to submit as schoolwork. The camera only records in the .MOV format and when I try to import them to my surface they import with only audio and no video. When I try to open video files with the windows Movies and TV app I get the error message "Choose something else to play. This item is in a format we don't support. 0xc00d36b4" I do not have this issue on my desktop running the same version of windows ten with the same exact video files.

    :)
     
    ColinStubbs1, Sep 7, 2020
    #1
  2. TOPGUNDCP
    topgundcp Win User

    .MOV file will not play

    You have 2 options:
    1. Download and install Quicktime Player to play .mov: QuickTime 7.7.9 for Windows OR
    2. Download and install Handbrake: HandBrake: Open Source Video Transcoder and convert .mov file to another format such as .avi or .mp4 then you can play with VLC or with Movies & TV App that came installed with Windows.
     
    topgundcp, Sep 7, 2020
    #2
  3. SLIM142
    slim142 Win User
    .MOV files play choppy

    Trying to open .mov files on a computer, video will start fine for 3 seconds then freeze. Play for one second, then freeze again for 5 seconds. Happens with multiple .mov files.

    Tried using WMP and VLC. Task manager is not showing signs of PC being taxed.

    Ideas?
     
    slim142, Sep 7, 2020
    #3
  4. VANESSALOWELL
    VanessaLowell Win User

    Cannot Play .MOV files

    cannot play .mov on media player

    I installed QuickTime and downloaded codecs and it still won't play.
     
    VanessaLowell, Sep 7, 2020
    #4
Thema:

Cannot Play .MOV files

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