Windows 10: cannot print emails

I bought a Canon TR8520 printer today. I have it setup for wireless and can print from the internet but cannot print any emails. I called Canon support and they verified that the printer is connected and we printed a few items but we still could not print any emails. I was told to contact Microsoft support for help. Canon feels that the settings for the email need to be changed. Any suggestions ?

:)

 

printing attachments in emails

Hi,

For the better clarification of the issue, please answer the following questions:

• 
  Are you getting any error messages while trying to print the emails?
  
• 
  What happens exactly when you try to print an email?
  
• 
  Are you able to print any other document?
  
• 
  How are you accessing emails, through web browser or mail app?
  

I would suggest you to try printing the emails from a different browser.

If the issue still persist, try the troubleshooting steps in the below article and check if it helps.

http://windows.microsoft.com/en-CA/...3&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

(Steps applies to Windows 10 as well)

Hope you could print the emails after this.

Get back to us for further queries, we will be glad to help you.

 

printing emails

I have solved my problem (blush, blush). The reason I was not able to print emails (the print menu did not display the PRINT function at the bottom of the menu) was directly related to the fact that I altered the text size to 125%. I reverted to 100% and this solved my problem. Thanks for all suggestions received.

 

win10 email print problems

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• Can you print in other Office programs, such as Word, Excel?
• Did you get any error message when it failed to print?
• Are you trying to print using outlook.com or the mail app?
• Have you tried printing pages from any website?

I suggest you to follow the steps below and check if it helps.

Please try resetting the print style first and then check if the issue persists. To do this, please follow:

1. Open an email message, click File > Print.

2. Click Print Options.

3. Highlight the print style you used to print emails and click Define Styles button.

4. Click Reset button.

5. Close the email window and open it again. Try printing to see if the issue persists.



Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist