Windows 10: Cannot receive code to add email address to exchange

Discus and support Cannot receive code to add email address to exchange in Windows 10 Software and Apps to solve the problem; I have a new laptop and have installed exchange. I have added my main Microsoft account as email address. However, when I try to add another outlook... Discussion in 'Windows 10 Software and Apps' started by Rod321, Jun 24, 2025 at 2:17 AM.

  1. ROD321
    Rod321 Win User

    Cannot receive code to add email address to exchange


    I have a new laptop and have installed exchange. I have added my main Microsoft account as email address. However, when I try to add another outlook email address, I receive a message stating that an email has been sent to that other account to receive a code. The email never arrives, and i cannot add the account to exchange. On other forums it has been acknowledged that this is a common problem. Do you have any solutions? The email address is working perfectly on other devices such as phone and other laptop.

    :)
     
    Rod321, Jun 24, 2025 at 2:17 AM
    #1
  2. STEVE C
    Steve C Win User

    My MS Exchange Email Address doesn't Work?

    I use Outlook 2010. I was using the Hotmail Connector with my MS mail account (at outlook.com) to synch contacts but this is no longer supported. I've now added my MS account using the new account wizard which configures a MS Exchange account for my MS mail account and does synch contacts.

    However, when the account is configured as an Exchange account, my user name appears in the format outlook_{text string}@outlook.com. This name name appears in the email sent address from the account but it doesn't work as a legit email address since the email is returned to sender. My correct email address does send and receive emails from the Exchange configured account.

    I want to change my user name to the correct email address for my account but I can't change this from Outlook or the Mail option under Control Panel.

    How do you configure an Exchange account to send out the correct reply email address?
     
    Steve C, Jun 24, 2025 at 2:20 AM
    #2
  3. ANTHONY1129
    Anthony1129 Win User
    old email addresses

    Thank you for updating me HA.111

    Here is the step to remove that old email address.

    Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

    Just do this step and your good to go.

    Continue to have an escellent day HA.111

    Best regards,

    Anthony C. De Jesus

    Independent Advisor
     
    Anthony1129, Jun 24, 2025 at 2:20 AM
    #3
  4. TERRYSUTT
    Terrysutt Win User

    Cannot receive code to add email address to exchange

    No emails received

    Windows home version 22H2.64bit.Firefox 109.0.1. My email address has not received a single email in 3 days,it is a hotmail.com address in Outlook, my other email address is working ok and I usually get the same emails in both.I did send a test email from the other to hotmail.com and it worked.Any suggestions?
     
    Terrysutt, Jun 24, 2025 at 2:20 AM
    #4
Thema:

Cannot receive code to add email address to exchange

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