Windows 10: Cannot Remote From Win 10 Laptop into Win 8.1 Laptop

Discus and support Cannot Remote From Win 10 Laptop into Win 8.1 Laptop in Windows 10 Network and Sharing to solve the problem; This is like an algebra question and I was never good at algebra. My Network in a nut shell Computer A - Windows 7 Professional Desktop Computer... Discussion in 'Windows 10 Network and Sharing' started by jlwshere, Mar 24, 2015.

  1. jlwshere Win User

    Cannot Remote From Win 10 Laptop into Win 8.1 Laptop


    This is like an algebra question and I was never good at algebra.

    My Network in a nut shell

    Computer A - Windows 7 Professional Desktop
    Computer B - Windows 8.1 Laptop
    Computer C - Windows 10 Laptop build 9926 (looked for updates as I know there are, but came back blank. I'm not in the "rings")

    All are on a WAN.

    As far as remote desktop connections:

    A= (connects to) B
    B=A
    A=C
    C=A
    B=C
    C x(will not connect to) B - This is the connection I most want. But C can access B's public folders

    Error Message is the following


    Cannot Remote From Win 10 Laptop into Win 8.1 Laptop [​IMG]


    1. It is, A=B
    2. Nope
    3. It is

    A and B are on Norton internet security 21.0.7.11 C is on Win 10 Windows Security essentials. C has shared trust levels on the Norton firewalls and Windows firewall on C has also been set up to allow RD to pass through. I have turned off both B and C's firewalls to confirm it is not a settings issue and they and I still get C x B but with both firewalls on B=C.

    I am truly at a loss. I would point to Windows 10 but C=A. Unless there is some conflict with Win 10and Win 8, but the public folders for both are accessible fro the network. I have spelled the computer name for B in both upper/lower and all caps (and besides, A=B)

    :)
     
    jlwshere, Mar 24, 2015
    #1
  2. dnodno Win User

    remote access

    hello there

    how can i remote access from my laptop win10 into mobile device "nokia and microsoft" phone with win 8.1 and win 10

    thank u .

    haitham albaaj
     
    dnodno, Mar 24, 2015
    #2
  3. How to Download Official Windows 10 ISO files Using Media Creation Tool or Directly Using your Web Browser

    I have 2 laptops (Win 8.1), 1 laptop (Win 7 SP1), and 1 PC (Win 7 SP1) all licensed Home editions.

    One laptop has been successfully updated to Win 10. I am using this laptop with MCT on a 128GB USB.

    I have the MCT to UPGRADE the Win 8.1 laptops and Win 7 SP1 PC, using the downloaded iso created using my Win 10 laptop (Upgraded from Win 8.1).

    Will the UPGRADE work if I remove the USB from Win 10 laptop and plug it in to the Win 8.1 laptop, Win 7 laptop, Win 7 PC?
     
    thequietpoet, Mar 24, 2015
    #3
  4. adamf Win User

    Cannot Remote From Win 10 Laptop into Win 8.1 Laptop

    I can't understand your pseudo algebra at all.

    Can you RDP from either 7 or 8 to 10?

    Can you RDP from 10 to either 7 or 8?

    Have you disabled Norton?

    Is your problem only as in the title (Can't RDP from 10 to 8.1) in which case that, at least, works fine for me.
     
    adamf, Mar 24, 2015
    #4
  5. jlwshere Win User
    Yes. All computers talk to each other and can share public folders except Win 10 cannot Remote in to Win 8.1 even with both firewalls down.
     
    jlwshere, Mar 24, 2015
    #5
  6. adamf Win User
    Forget public folders it has nothing to do with it.

    Do you have 8.1 Pro on your laptop? It won't work as a remote desktop host with the basic version...
     
    adamf, Mar 24, 2015
    #6
  7. jlwshere Win User
    Yes I am running Windows 8.1
     
    jlwshere, Mar 25, 2015
    #7
  8. adamf Win User

    Cannot Remote From Win 10 Laptop into Win 8.1 Laptop

    Again, are you running 8.1 Pro?
     
    adamf, Mar 25, 2015
    #8
  9. jlwshere Win User
    Also, I believe I was mistaken that my Win 7 computer was successfully RDCing to windows 8.1 as well (if it was it isn't now - but I'm now thinking it never did due to the way I was testing the RDCs) Which would definitely make this an 8.1 issue and not a 10 issue.
     
    jlwshere, Mar 25, 2015
    #9
  10. adamf Win User
    Well, you have answered your own question (eventually) without need for algebra *Smile

    You need a Pro (or Enterprise or Ultimate or whatever is more expensive) version of windows to act as a remote desktop host.

    Your 8.1 isn't a pro version so you can't. That's it I'm afraid. End of.

    You must be careful on this forum at the moment as almost everyone has the Pro version as it is currently free to test. It's easy for us to forget other versions exist.

    You could use teamviewer instead of RDP (which is free and I very much recommend if you want desktop access) or you can just use shared drives.
     
    adamf, Mar 25, 2015
    #10
  11. jlwshere Win User
    Yes and the Win 10 Tech preview that I am using is also pro so that indeed explains it. Thanks for pointing me on the right direction.
     
    jlwshere, Mar 26, 2015
    #11
  12. jlwshere Win User
    Hello again folks. Thought this was solved and the reason I could not RDC from Win 10 to 8.1 was because I did not have Pro. Well, now I do have pro and the problem is the same. What I have established is the following

    Win 10 will remote into Win 7 computer
    Win 7 will remote into both Win 8.1 computer and Win 10 computer
    Win 8.1 will remote into both Win 7 and Win 10 computer
    Win 10 will NOT remote into Win 8.1 computer

    I just paid over 100 dollars for the upgrade for this feature and the one computer I need to connect to 8.1 won't. It will find the computer but not accept the credentials. Any other thoughts (now that I actually have pro) would be most appreciated..
     
    jlwshere, Mar 31, 2015
    #12
  13. adamf Win User

    Cannot Remote From Win 10 Laptop into Win 8.1 Laptop

    What log-on do you use? I use my Microsoft account (xxxxxx@outlook.com) as the user and it connects fine from 10 to 8.1 Pro.

    Are you using this description of your user or DOMAIN/user or just your user? Are they part of the administrator group or authorized on your 8.1 machine?

    You could try adding your client user as described here Enable, Disable Remote Desktop Connection in Windows 8.1 but if you are using the same client user as when you RDP from 7 it should be OK.
     
    adamf, Apr 5, 2018
    #13
Thema:

Cannot Remote From Win 10 Laptop into Win 8.1 Laptop

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