Windows 10: Cannot reset Windows 10. Screen gets locked and neither mouse nor keyboard work.

Discus and support Cannot reset Windows 10. Screen gets locked and neither mouse nor keyboard work. in Windows 10 Software and Apps to solve the problem; A neighbor gifted me her sister's old monitor and tower. However, it was not reset and I do not have the password. I have been trying to reset it by... Discussion in 'Windows 10 Software and Apps' started by M Ga1, Jun 27, 2024.

  1. M GA1
    M Ga1 Win User

    Cannot reset Windows 10. Screen gets locked and neither mouse nor keyboard work.


    A neighbor gifted me her sister's old monitor and tower. However, it was not reset and I do not have the password. I have been trying to reset it by pressing Shift while issuing a Reset with the mouse and then selecting Troubleshoot and Reset this computer. I select to delete files and then the screen reloads to a screen titled "Reset this PC" with the options to Just Remove my Files or Fully Clean the Drive. However, when this screen pops up the quality looks more pixelated than in the previous screens and both my keyboard and mouse stop working so I am unable yo select an option and continue

    :)
     
    M Ga1, Jun 27, 2024
    #1
Thema:

Cannot reset Windows 10. Screen gets locked and neither mouse nor keyboard work.

Loading...

  1. Cannot reset Windows 10. Screen gets locked and neither mouse nor keyboard work. - Similar Threads - Cannot reset Screen

  2. Cannot reset Windows 10. Screen gets locked and neither mouse nor keyboard work.

    in Windows 10 Gaming
    Cannot reset Windows 10. Screen gets locked and neither mouse nor keyboard work.: A neighbor gifted me her sister's old monitor and tower. However, it was not reset and I do not have the password. I have been trying to reset it by pressing Shift while issuing a Reset with the mouse and then selecting Troubleshoot and Reset this computer. I select to delete...

  3. Cannot reset Windows 10. Screen gets locked and neither mouse nor keyboard work.

    in Windows Hello & Lockscreen
    Cannot reset Windows 10. Screen gets locked and neither mouse nor keyboard work.: A neighbor gifted me her sister's old monitor and tower. However, it was not reset and I do not have the password. I have been trying to reset it by pressing Shift while issuing a Reset with the mouse and then selecting Troubleshoot and Reset this computer. I select to delete...

  4. When logging in, neither regular keyboard nor the on-screen one work. Is it a known bug?

    in Windows 10 Ask Insider
    When logging in, neither regular keyboard nor the on-screen one work. Is it a known bug?: [ATTACH] submitted by /u/Mikael7529 [link] [comments] https://www.reddit.com/r/Windows10/comments/zbid0v/when_logging_in_neither_regular_keyboard_nor_the/

  5. Neither screen saver, nor monitor off works!

    in Windows 10 Customization
    Neither screen saver, nor monitor off works!: I have viewed and to a large degree followed all of the various instructions in the various posts on how to resolve this. I have recently even re-installed Win10 Home for an unrelated issue. I set my screen saver which worked fine until about 2 or 3 months ago - yes, I've...

  6. Neither Windows button nor Search button are working. Windows 10.

    in Windows 10 Customization
    Neither Windows button nor Search button are working. Windows 10.: This morning I found that neither button is working. When I hover over the Windows button, it says Start, but does not otherwise function. Not by left-clicking, not by right-clicking. When I left-click on the Search button, nothing happens. When I right-click on it, I get a...

  7. Neither windows nor explorer search are working

    in Cortana
    Neither windows nor explorer search are working: I don't know what caused this but neither Windows search nor Microsoft Explorer Search are working. I click on them and nothing happens. Can anyone help?...

  8. Keyboard and mouse not working on lock screen

    in Windows 10 Drivers and Hardware
    Keyboard and mouse not working on lock screen: Today as I booted up my computer as normal, I found that at the lock screen my keyboard and mouse did not work. After many restarts and trial and error with other keyboards, this is what I have found. All keyboards and mice tested work in the BIOS settings but aside from that...

  9. Mouse and Keyboard not Working on Lock Screen W10

    in Windows Hello & Lockscreen
    Mouse and Keyboard not Working on Lock Screen W10: This is related to a work computer. It is a brand new computer running Windows 10 version 1809. The problem: On the login/lock screen (the screen before typing your password) the keyboard and mouse don't work, except for hitting Control + Alt + Delete. Hitting Ctrl Alt...

  10. After a Windows 10 reset mouse, keyboard not working, cannot login

    in Windows 10 Customization
    After a Windows 10 reset mouse, keyboard not working, cannot login: Here we go again. Something simple like a PC reset goes **** and I cannot log in or use the mouse. Both are dead on Win 10 yet work fine with Linux on another hard drive on the same PC. My Dell does not have a PS2 input so I cannot try the PS2 fix. Everything was working...