Windows 10: Cannot save files on my data D.

My computers storage has the windows C which is only 80GB and it's currently almost full because everything on the PC saves to that storage, though I have changed the saving path of every file and folder to the bigger storage dataD - 381 GB. When I open the Data D storage, there are already some files there which have taken just 7GB so it says that I have 374GB space free out of the 381. But when I try to move files to the data D it says storage full and I need more space.

:)

 

Moving data files to the D:\drive confusion!

I moved the Data files Contacts, Documents etc. to the D:\ drive using the Properties > Location > Move method and Office Word etc. in Options > Save show that the Save destination is D:\Users\username\Documents which is as it should be BUT which of the duplicated folders as I also made the changes in Windows > Settings > Storage method which seem to have duplicated the folders and I now have two folders in D:\Users\username\ for Desktop, Documents, Downloads, Music, Pictures and Videos presumably moved there by the Windows > Settings > Storage these folders do not have an icon just a plain folder picture and I assume they are the ones from theWindows > Settings > Storage method.

1. What did I do wrong to get duplicate folders?
2. Which folders will be used when I finally save work to?
3. Can the duplicate folders without the icons be deleted or would there be issues?

The screenshot is not from the actual pc but just to demonstrate how in actually shows in the other pc as I can't get to the actual pc just yet. No data has been saved as yet as the Office 365 applications have not been used yet.

 

Saves log files ?

You can either read the files in Windows or my preferred method is.....

Download CCcleaner from here...........

http://www.piriform.com/ccleaner

You can then run cleaner, you will see the log files listed, then if you right click you can save as a text file and then have a read. You may also get an "error reporting" log listed seperatly.

 

Program data files not saving

Hi,

Thank you for getting back with a reply.

This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
the below given steps:

• Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
• In Command prompt type sfc/scannow and press enter.
• Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

• Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
• In command prompt, type the following commands and press Enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

• Close the command prompt and restart the PC and check if it works.

Keep us posted on Windows related queries and we will be happy to assist you further.