Windows 10: Cannot save files using Epson Scan

Discus and support Cannot save files using Epson Scan in Windows 10 Network and Sharing to solve the problem; I have been saving files using Epson scan without any problem with Windows 10. Suddenly, today, this is not possible. The Location in File Save... Discussion in 'Windows 10 Network and Sharing' started by G&GOwen, Mar 17, 2022.

  1. G&GOWEN
    G&GOwen Win User

    Cannot save files using Epson Scan


    I have been saving files using Epson scan without any problem with Windows 10. Suddenly, today, this is not possible. The Location in File Save Settings now lists 'My Documents', 'System 32' not 'Pictures', and 'Other' with 'Scans' showing as the default. 'System 32' is selected not by me.If I try to save a scan to any of the above file locations, I get the message 'Files cannot be saved to the selected folder because you do not have sufficient access privileges. Please select another folder.'Changing to 'Other' and 'Browse' brings up a 'Browse for Folder' dialogue with no folders lis

    :)
     
    G&GOwen, Mar 17, 2022
    #1
  2. BADATIT
    BadAtIT Win User

    Epson Scan Crashes - Epson Perfection V700 Scanner

    I just tried a later suggestion and it worked great for me:
    On my Dell PC, right clicked Epson scan shortcut and selected "Run as administrator" ...
    A tiny pain to remember each time I'm selecting the scanner shortcut, but much less pain than the problems I was experiencing!!!
     
    BadAtIT, Mar 18, 2022
    #2
  3. CHRIS NICOLA
    Chris Nicola Win User
    Epson Scan Crashes - Epson Perfection V700 Scanner

    Thanks Dalchina and Steve for your suggestions. Vuescan is quite a good professional programme but its not free. Windows scan does work but its not practical because so many of the settings and options I need are missing. Epson scan is ideal for my needs. Hopefully Epson or Microsoft will fix the bug in a future update.

    Steve, I just tried running Epson scan as administrator and so far so good. I tried a couple of scans and clicked in some different windows and then went back to Epson scan and it did not crash. I will do some more testing and let you know how I get on. Thanks again!


    Kind regards
    Chris
     
    Chris Nicola, Mar 18, 2022
    #3
  4. CHRIS NICOLA
    Chris Nicola Win User

    Cannot save files using Epson Scan

    Epson Scan Crashes - Epson Perfection V700 Scanner

    I have an Epson Perfection V700 Photo scanner and have not had any previous trouble with Windows 10. Recently Epson Scan started to crash. This happens when I click on any window outside the Epson scan interface and then click back into Epson scan. Then a blue circle starts turning forever. I have to close Epson scan using the task manager or by right clicking Epson scan in the taskbar/close and Windows will send an error report.

    1- I have uninstalled the Epson Scan software and reinstalled the latest driver from the Epson Website for Win 10 64 bit.
    2- I have tried to roll back to an earlier graphics card driver.
    I have tried using a different USB cable plugged into a different port.

    So far the problem continues. I suspect the problem could be due to the latest Windows feature update or maybe the Graphics card driver could be to blame.

    Any suggestions on how I can troubleshoot this problem would be appreciated.

    Kind regards
    Chris.
     
    Chris Nicola, Mar 18, 2022
    #4
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Cannot save files using Epson Scan

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