Windows 10: Cannot save text documents or images files

Windows 10 Version 2004 (OS Build 19041.685)


I am unable to save text files or images like I was sent a image over messenger and I cannot save it. It crashes and aske to close the program or wait. I have already been though this process.

Unable to save to desktop Windows 10Click the windows button.Type "Windows Security" and click on "Windows Security App"Click "Virus &Threat protection"Scroll down (if necessary) and click "Manage ransomware protection"Click "Allow an app through Controlled folder access"Click "Yes" when the user account control pops up.Click "Add an allowed app"

:)

 

save image as goes to a save as screen and save as text document

when click on a picture and save image as it goes to save as screen but only option is save as text document and cant change it, it started doing this about 2 weeks ago, before that everything worked fine with pics, am using google chrome, am older guy
and not computer smart, seen your one reply to this but cant find the screen you suggested to change it

 

Saves log files ?

You can either read the files in Windows or my preferred method is.....

Download CCcleaner from here...........

CCleaner Professional | Try the world’s most trusted PC cleaner, free!

You can then run cleaner, you will see the log files listed, then if you right click you can save as a text file and then have a read. You may also get an "error reporting" log listed seperatly.

 

Microsoft PDF and Document Writer not working

Hi,

Thank you for the update and apologies for late response.

Please refer to:

Reader app for Windows: FAQ

I suggest you to try the below steps and check if it helps to resolve XPS document writer issues.

• 
  Right click on empty area on Desktop, click on Create and select New text document.
  
• 
  Open the created text document and type some text (input text as you desire, save and close text file)
  
• 
  Again open the text document, click on File tab and click on Print.
  
• 
  Select the Microsoft XPS writer and click on Print button.
  
• 
  You may select the location to save the file.
  

Hope this helps.