Windows 10: Cannot see any emails in my inbox

I have a new laptop which has Windows 10 installed.


Have set my email up as instructed throught the setup process but cannot see any emails in my inbox.


Please advise what may be wrong and how to rectify it ASAP.


Many thanks

:)

 

Best Multi-User Email App?


Hello. I am looking for an email app that will support 2 users, each with 2 different email accounts (one gmail and one outlook account each). Ideally they would like to use a single email program for both of them but would like separate inboxes for each person.

So, ideally:

• One email program.
• Two inboxes, with each inbox collecting email from a unique gmail account and a unique outlook account.

Will be interested in any suggestions.

 

Forum users with Hotmail/Outlook/Exchange account

The two-step verification emails show up in my inbox but I added a rule to mark the domain name safe a long time ago (verified that "techpowerup.com" is still in the safe sender list).

 

New emails link to old emails and they all show in the inbox

Hi Carlson,

Thank you for being part of Windows 10.

Before we proceed, I need more information to help you better.

• How many user account you have configured in the Windows Mail app?
• What do you mean by “New emails link to old emails”?

If you have configured more than one user account in the Windows Mail app then, I would suggest you to switch the user accounts and check the emails in the inbox.

Follow the below steps to switch the user accounts in the Windows Mail app:

• Open the Mail app.
• Under the Accounts select one user account and check the
  Inbox under Folders.

If the issue still persist then, I would recommend you to delete and reconfigure the account.

Hope the above information helps. Reply with necessary information and the result to help you further.

Thank you.