Windows 10: Cannot see own wireless network but can see others around me

Hi all,Seemingly after upgraded my "wireless network" from old version Router to Wifi 6 Router, I cannot see my own "wireless network" listed on my home laptop. I can see all the networks of my neighbors, but not my own "wireless network".Also can see & connect to my "wireless network" with others laptop. All smartphone can see it and connect to it as well.Any advice?*My old Laptop:Microsoft Windows 8.1 ProLenovo G40-70, , i3, 1.9GHz, 4GB RAM, 64-bitThank you very much.<Moved from CPC>

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Change Wireless Network Connection Priority Order in Windows 10


Hello Denis,

The command in step 2 of Option Two should show your wireless networks listed in priority order. Top of the list is higher.

 

Wireless Network

Thanks for trying the steps again. It's now clear that the problem is on your router. To reconnect your laptop to the network, we suggest that you set or specify the channel of your wireless network. If you can access your router's user interface, set the
channel to either channel 1, 6, or 11. Once done, remove your WiFi network from your preferred network list, then reconnect.

Let us know the result.

Regards.

 

Unable to display list of wireless networks.

Hi Richard,

Wireless networks could be set as a private network and that could be a possible reason why you are experiencing issues with viewing some wireless networks within your area. For us to provide better assistance, we would need to know if you are trying to
connect to a public wireless network.

For initial troubleshooting, we suggest performing network reset. Follow these steps to do so:

• Go to Settings.
• Click on Network and Internet.
• Under Status, look for Network troubleshooter and then click on Network reset.
• Restart your computer once the process completed.

If the same issue persists, you can follow the steps provided on this
link. It provides information and steps on how to address network connection issues in Windows 10.

Update us with the results.