Windows 10: Cannot see previously purchased apps

I recently had to reinstall Windows 10, but the Microsoft Store shows no previously installed apps BUT if I search for an app I know I've gotten previously, it shows as Owned.


How do I fix this?

:)

 

Staff Pad in-app Purchase

Hello Sharon,



Thank you for posting your query in Microsoft Community Forums. We are glad to help you.



To serve you better, please share this:

Are you trying to purchase the app from Windows Store?



Try the below methods and check:

Method 1: I would suggest you to run the inbuilt app troubleshooter.

Follow the steps:

• 
  Press “Windows” + “X” and select Control Panel.
  
• 
  Select Troubleshooting and select View all on left hand side of the screen.
  
• 
  Select the App and follow the instruction to troubleshoot.
  

Method 2: I suggest you to follow the steps below to reset the Windows store:

• 
  Press the “Win Logo” + “R”
  
• 
  Type: WSReset.exe and press “Enter”.
  
• 
  Restart the computer and check.
  

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.



Thanks and regards,

Jenith

 

Restore previously purchased Apps

I had to send my phone away for repairs, in which when it was returned to me it had been reset, so all my data was cleared.

I want to restore all my previously purchased Apps back onto my phone.

Do I have to search for them in the Marketplace and download them one at a time?

Or is there an easier way to be able to download all previously purchased Apps with one click?

Because looking at my history, I've downloaded 93 Apps and it would be quite painful to have to download each App one at a time.

Thank you for your assistance.

 

Can not install a game I've previously purchased

Hello Daniel,

Games that you bought from the Microsoft store can be downloaded and reinstalled. You can check your purchases in your order history. Please refer to this
link. Make sure you're signed in using the same Microsoft account used to purchase the app in the Store.

First, try to sign out from the Microsoft Store app, then sign back in. Please follow the steps below:

1. Open the Store app.
2. Click the user icon next to the search box in the top-right.
3. Click the user account currently signed in.
   
4. Select the account and click Sign out.
   
5. Click the user icon next to the search box in the top-right.
   
6. Click on Sign in.
   
7. Enter your Microsoft account used to purchase Age of Empires: Definitive Edition, then click
   Sign in.
   

Once your signed in using the right Microsoft account, reinstall a purchased game using the Store app by following the steps below:

1. Open Store icon. Click the (three dots), up by your account picture.
2. Select My Library. you can view recently purchased as well as installed apps and games from the Store. To view all apps and games, click
   Show all link. See screenshot below:
   
   
   
   
   
   
   
3. To install a previously purchased app, click the download icon next to the app name (this will open the app page) that you want to install/reinstall and then click
   Install button to download and install the app.

If you have additional questions, or if the issue persists after the troubleshooting steps above, please let me know by replying to this thread. This way, I'll get notified and respond back to you as soon as I can.