Windows 10: Cannot set power and sleep settings

My SP3 won't go to sleep on its own. It stays up all night.


If I go to Settings, Power&Sleep and click in one of the settings boxes, a larger gray/white box appears, but I cannot input information. I've tried going to additional settings, and it tells me it is balanced, but if I try to save any change, I don't get a save button.


I've seen on the forum that I should try the troubleshoot, but when I go to troubleshoot, I don't see anyway to run the troubleshooter. It tells me it has never run, but gives me no way to do so.

:)

 

windows 10 power and sleep settings ignored

Hi,



Thank you for writing to Microsoft Community Forums.



We understand that you are facing issues with the Windows 10 Sleep, we will look into this for you. However, in order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the make and model of your system?

• Was there a major change or an update on your system, prior to which you weren't facing this issue?
  
  
  

Meanwhile, this issue could be related to the Hybrid sleep and the Fast Startup. Hence, I would suggest you to follow the steps below and check if it works for you.



Steps to turn off Hybrid Sleep:

1. Click on Start icon.
2. Type Control Panel and press Enter.
3. Click on Power Options, then click on Change plan settings.
4. Click on Change advanced power settings and expand
   Sleep option.
5. Now expand Allow hybrid sleep and then change settings to
   Off.
6. Click on Apply and then OK.

Steps to turn off Fast Startup:

1. Click on the Start icon.
2. Type Control Panel and press Enter.
3. Click on Power Options.
4. Click on Choose what the power buttons do.
5. Click on Change settings that are currently unavailable.
6. Under Shutdown settings, uncheck the Turn on fast startup box.
7. Click on Save changes. This will turn off fast startup.

Restart the system and check if the issue still persists.



We would also like you to open command prompt (Admin) after the PC wakes up. (Type in Windows search
CMD and then right click on it, select Run as Administrator)



Then type the command as mentioned in the /lastwake & /energy
section from this Powercfg command-line
options article.



We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Power & sleep settings

It seems that there is something else that triggers this problem. We've tried to replicate this in our end and we received a different result. The display stayed off until the computer was manually wake up

For us to isolate this further, we suggest that you restore the power plan settings to default. Follow these steps:

• In the Cortana seach, type in Power Options and click it from the search results.
• In the right pane of your preferred plan, click Change plan settings.
• Click Restore default settings for this plan.

Once it's restored, please have your screen or the display turned off the same time as the screensaver would start. Say, set both to 5 minutes.

In case the issue persists, then please go ahead and perform a clean boot. Starting Windows with minimal set of drivers and startup programs will help us determine what conflict is causing the problem. See

How to perform a clean boot in Windows for the steps.

Let us know the result.

Regards.

 

PC will go to sleep even though the Power settings are set to Never in Windows 10.

Hello Ann,



Thank you for updating us with the status of the issue.



Since the Sleep settings are set to Default, I suggest you to make changes from the
Power options settings page and check if the issue is resolved.



Change the power settings by following the steps below and check if the issue is resolved.

• 
  Press Windows logo key on the keyboard, type
  Power options and select the top most search result.
  
• 
  Click on Change when the computer sleeps
  from the left side panel of the window and select Never option from the dropdown bar under both the options.
  
• 
  Click on Save Changes and check if the changes are effective.
  

Write to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.