Windows 10: Cannot set up new pin or get in after unexpected BITLOCKERthing

Discus and support Cannot set up new pin or get in after unexpected BITLOCKERthing in Windows 10 Software and Apps to solve the problem; Please help. I have a new Asus Zen book pro 15. Working great. Recently yearly subscription to Microsoft 365. Everything fine. But today after working... Discussion in 'Windows 10 Software and Apps' started by Gretchen Fischer1, Jan 20, 2023.

  1. Cannot set up new pin or get in after unexpected BITLOCKERthing


    Please help. I have a new Asus Zen book pro 15. Working great. Recently yearly subscription to Microsoft 365. Everything fine. But today after working on computer with no problem, when I opened it up I got a black screen with a message that said “new CPU installed, FTPM/PSPNV corrupted or FTMP/PSPNV structure changed”My options were to press no to keep previous or yes to restart the fTMPI did for whatever reason have a bit locker recovery key. First I pressed N I absolutely did not install a new CPU or change anything so I just wanted to go back to what I hadI entered the key. It said it was

    :)
     
    Gretchen Fischer1, Jan 20, 2023
    #1
  2. Rey Bel1 Win User

    Cannot set up PIN after Creators Update

    In this case, we recommend to repair and set up a new PIN by doing the following steps:

    • Open File Explorer and browser to this location:
    C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC

    • Delete everything within that folder. You must be logged in as the Administrator to do this.
    • Go to Settings > Accounts > Sign-in Options.
    • Click Add a PIN again and set your PIN.
    • PIN sign in should work moving forward.

    Let us know if the steps above works.
     
    Rey Bel1, Jan 20, 2023
    #2
  3. Marco Gav Win User
    Why doesn't my pin work with the anniversary edition?

    Hi Nancy,

    We would like to know more about the issue. Before you had the Anniversary Update, were you using an 8-digit PIN?

    For the meantime, we suggest that you remove the current PIN and create a new PIN. You can do that by following these steps:

    • Select the Start button, type Settings, and select it from the list of results.
    • Choose Accounts.
    • Select Sign-in options.
    • Under PIN, select Remove.

    After you have deleted your current PIN, create a new 4-digit PIN by following these steps:

    • Select the Start button, type Settings, and select it from the list of results.
    • Choose Accounts.
    • Select Sign-in options.
    • Under PIN, select Add.

    Once you have created your new 4-digit PIN, restart your computer and sign-in using the new 4-digit PIN.

    Note: It is very important that you remove then create a new PIN rather than changing the current PIN.

    Let us know how it goes.

    Regards.
     
    Marco Gav, Jan 20, 2023
    #3
  4. Cannot set up new pin or get in after unexpected BITLOCKERthing

    Pinning "Settings" to the Taskbar

    I've tried both suggestions. But thanks to your(?) earlier post, I do have an icon pinned to the taskbar for settings.

    Both were my posts Cannot set up new pin or get in after unexpected BITLOCKERthing :) In fact, at first I forgot to post the usual steps to pin Settings to taskbar, and rather complicated (which I thought) by suggesting you create a shortcut. Hence the 2nd post. Anyway, glad the shortcut method helped.
     
    Ramesh Srinivasan, Jan 20, 2023
    #4
Thema:

Cannot set up new pin or get in after unexpected BITLOCKERthing

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