Windows 10: Cannot sign in on OneDrive and cannot access Credential Manager - please help!

Dear all, I hope you will be able to help me because I am going crazy here...I think this is due to an update, and since then I encounter a lot of issues:1. first I could not use my PIN anymore to connect. This one I managed to resolve using a tutorial.but I STILL have other issues:2. I cannot connect to OneDrive anymore error 0x801901f4 Or "there was a problem signing you in".Basically now the process stops right after selecting the OneDrive folder.3. One of the solutions to fix the OneDrive was to access to the Credential Manager OneDrive won't sign in - Microsoft Community but oh! Surp

:)

 

Credentials Manager Access Denied

Hi Gerry,

Information in the following links should help.

• Credential Manager Error 0x80070005 Access is Denied
  

• Control Planel: When clicked Credentials manager error not able to - Microsoft Community
  

 

Onedrive asking to sign in to a school account

Hello, A few years ago, I lost access to my school email and had to create a new personal email for windows. My files sync fine with the new email, but once a day, I get a prompt asking me to sign into sharepoint and when I click the button to sign in, the only option I have is for the school account which I don't have access to. I deleted everything that started with Microsoft Office from credential manager that didn't have my personal email in the username field, ran the command C:\Program Files\Microsoft OneDrive\onedrive.exe /reset to reset onedrive, and uninstalled/reinstalled onedrive to no avail. Does anyone know what I missed here or why my school account is still connected? EDIT: I saw a SSO_POP_User credential that I missed in credential manager. Maybe that will fix it. I just unlinked and link my account and wasn't prompted to sign in; however, when the select an account prompt comes up, the school email appears in the list of options.

 

"OneDrive isn't signed in" Error message

Good day! I'm Raniel, an Independent Advisor and a Microsoft user like you.

If your account is also signed in on your OneDrive desktop app, can you perform the steps below:

1. Open Control Panel and go to User Accounts > Credential Manager

2. Click on Windows Credentials and check if OneDrive is on the list of credentials then remove it.

3. Right-click on the OneDrive icon on your taskbar and select Settings > Account > Unlink this PC > Unlink this account

4. Try to sign-in again and check if the issue persist.

If the issue persist, you may try to perform a reset of your OneDrive. Please see:

https://support.microsoft.com/en-us/office/rese...

I hope this helps.