Windows 10: Cannot sign in to Windows- logon screen says PIN no longer available

A Dell technician replaced my motherboard today. After the replacement, turning on the computer led to the BIOS being flashed. Upon rebooting, the lock screen appeared. After dismissing it, the logon screen shows my name, my Microsoft account with my picture and a message "Your PIN is no longer available due to a change to the security settings on this device. Click to set up your PIN again." There is an option to click on for Set up my PIN. When I click on this it goes back to the lock screen.This is a Dell XPS-8960 Intel core i9 with 32 cores and 64 GB of memory running Windows 11 Pro 23H2 w

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"Your PIN is no longer available"

Hi Sam. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.



Do you see a link for Sign In Options at the bottom of the Sign-in Screen. Choose that and select the key or password choice, use password to sign in.

Then follow the steps in these tutorials:

https://www.addictivetips.com/windows-tips/some...

https://www.kapilarya.com/fix-something-went-wr...

https://www.isumsoft.com/windows-10/fix-your-pi...

https://www.wintips.org/pin-is-not-available-wi...

https://computerverge.com/how-to-fix-something-...

Based on the results you post back I may have other suggestions if necessary.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Password option no longer available, PIN was never set, unable to sign in

Pls try the steps listed under the section "Enable the Password sign-in option" in this article (ignore the article's title).

 

Pin no longer available.

Set up my new acer laptop running windows 10 with a pin. Shut down for the night and now it won't let me sign in Says "your pin is no longer available due to a change to the security settings on this device. But I can't actually get into the computer
to change any settings. Please help! .