Windows 10: Cannot sign into Microsoft account, or use Xbox app on PC.

I recently purchased a new pc, and can no longer sign into my Microsoft account, or Xbox app without getting errors saying I'm not connected to the internet. I've contacted Xbox support, Microsoft support, my ISP Xfinity, and I've done quick assist with multiple support agents to troubleshoot my issues, but there's been no fix. My internet is stable, my browser works I can log into xbox.com. Epic Store gives me a similar issue as well. The only way I've been able to bypass the error is to restart my gateway modem that I rent from Xfinity, but that is only a temp fix as the issue happens of

:)

 

Can't sign in to xbox app on windows 10 laptop

Thank you for the information. Can you tell us if you have another Microsoft accounts associated with your Windows 10? Also, can you tell us if you recently changed your account password? For us to isolate more your concern, we suggest that you sign in your
Microsoft account online through Xbox.com to make sure that you can access it normally. If so, let's remove the account that you're trying to sign in on the Xbox app by performing the following steps:

• On your PC, press the Windows key and select the gear icon to access
  Settings page.
• Go to Accounts.
• Find the Microsoft account you used to sign in to the Xbox app and select
  Remove.
• Go back to the Xbox app and sign in with the Microsoft account you just removed.

Do get back to us with the results. We'd be more than willing to provide you additional help.

 

How do you stop your Xbox app on your pc to stop automatically signing u in

Hello, here is Ahmed a community visitor

Let me try to help you



To stop the Xbox app on your PC from automatically signing in, you can try the following steps:

1. Open the Xbox app on your PC.
   
2. Click on the Settings icon (gear icon) in the top right corner of the app.
   
3. In the Settings menu, click on the "General" tab.
   
4. Scroll down to the "Sign-in" section and uncheck the box next to "Automatically sign in on app startup".
   
5. Click the "Save" button to apply the changes.
   

If you have already tried these steps and they are not working, it's possible that there may be an issue with the app or with your account. In this case, it might be helpful to try the following:

• Restart your PC and try again.
  
• Make sure that you have the latest version of the Xbox app installed on your PC.
  
• Check for any available updates for your Windows operating system.
  
• Try signing into the Xbox app with a different Microsoft account.
  
• Try uninstalling and reinstalling the Xbox app on your PC.
  

If none of these steps help, it might be a good idea to reach out to Microsoft support for further assistance. They will be able to help troubleshoot the issue and provide additional guidance.

Best of the best

Ahme

 

Windows 10 Xbox App Sign in error (0x409) 0x80070005

Hi,

Corrupted profile data, an outdated version of the app, and software conflicts that occur when signing in are some of the factors that we have to take into consideration when troubleshooting issues with signing in to the Xbox app on Windows 10. Let's isolate
your concern by answering the following questions:

• Have you made any changes to your device or to your Xbox account before encountering this issue?
• Are you using the same Microsoft account to sign in to the Xbox app and your Windows 10 PC?
• Are you using an administrator user profile?
• Have you tried signing in to other built-in Windows 10 apps like the Store app to check if the same issue occurs?

Meanwhile, we suggest signing in to a different user profile. This can help determine if this is due to corrupted user data. Here are the steps:

• Press the Windows button on your device or keyboard, or select the
  Windows icon from the bottom-left corner of the main screen.
• Select your account name from the top-left corner of the menu, and then select
  Switch account.
• Sign in with an account other than the one you were using.
• Sign in to the Xbox app and check if the same issue occurs.