Windows 10: Cannot signon to my account on new laptop running Windows11H. Tells me the user id or...

I have a desktop that I can sign on to, running Windows 10 pro. I purchased a new Lenovo laptop running Windows 11 Home which I would also like to use with the same account. But when I go to sign on to the laptop it tells me the user id or password is incorrect.I tried going into account management to add a device, but there does not seem to be a way to.

:)

 

Computer refuses signon with unknown password


Our computer has mysteriously acquired an unknown password and refuses any signon. We have purposely omitted any signon password (hit return at prompt) because our computers are secure. So the spontaneous injection of a password is problematical. We have tried most recently internally used passwords for applications (starting with the most recent) but nothing works. Short of calling Microsoft does anyone have a suggestion?

We have not originated an account with MS or created any hierarchy of accounts. One user and one signon in an isolated environment.

 

Unable to create new User account

Hi Richard,

Thank you for your interest in Windows 10.

• 
  Are you logged in with a Microsoft account or Local account?
  
• 
  Are you trying to create new user account using Administrator account?
  

I suggest you to run SFC scan.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files

Run the System File Checker (SFC) scan to fix any corrupted files. Follow these steps:

https://support.microsoft.com/kb/929833?wa=wsignin1.0

Please get back to us with the information required, we’ll be glad to assist you.

 

New Account/User Issues

Hi,

When you create a new user account, Windows uses the Default user profile as a template to construct the files for the newly created user account. You might be experiencing issues creating new accounts due to a corrupt Default profile. To
resolve the issue, we suggest reinstating the Default folder in the
Users directory by following these steps:

• Log in as an administrator.
• Open the C:\Users folder using Windows Explorer.
• Rename the Default user profile folder to Default.OLD.
• Download a zip of C:\Users\Default from a Windows 10 installation that doesn't have this problem.
  
• Unzip the non-corrupt Default profile into C:\Users.
• Try logging in to the new user account and check if the problem is resolved.

Let us know how it turns out.