Windows 10: Cannot transfer A/V from Sony DVR via TB3

My Laptop is a 2023 DELL G7700 running Windows 11 HOME, i7 Gen 10 processor. I am using a freeware software program called WinDV, which has been around over 15 years and works well on Windows machines, at least up through Intel Gen9 processors. The program opens OK. Device manager sees the Sony camera and says it is working OK and has the best driver running. Device manager sees TB 3 port OK, and Thunderbolt APP sees the APPLE dongles and firewire cable and connectors OK and working. The problem is, when I start the video playback on the Sony DVR, the program says "Capturing" as it should, B

:)

 

I cannot get video to transfer from my Sony DVR using Firewire to Thunderbolt 3 port

The Device manager sees the Sony DVR and says it is working OK. I hear the PC ding noise when it connects. I have all the proper Apple dongles and cables to convert from 4 wire on port on DVR to Thunderbolt 3 port on Laptop. All the BIOS settings are set to ON for TB3 and security is set to off for TB3 in BIOS. Yet I cannot get any of three different software programs to work. WinDV shows it is transferring, but the counter does not move, nothing is downloading. Many others have used this program with no issues using Windows 11. What am I missing to get this to work through TB3 port? What other settings can I be missing?

 

I cannot get video to transfer from my Sony DVR using Firewire to Thunderbolt 3 port

I'm so sorry about this mistake

this you issue troubleshooting process:

There could be several possible reasons why you're having difficulty transferring video from your Sony DVR using Firewire to Thunderbolt 3 port on your laptop. Here are some troubleshooting steps you can try:

Check your cable and adapter: Even though you mentioned that you have all the proper Apple dongles and cables, it's still worth checking to make sure that they are functioning properly. Try using a different cable or adapter to see if that makes a difference.

Check the device settings: Make sure that the Sony DVR is set up to transfer video via Firewire. Check the device's manual or website for instructions on how to do this.

Check the software settings: Ensure that you have selected the correct input source in the software you're using to transfer the video. Double-check that the software is set up to recognize your Sony DVR.

Check your laptop's settings: Make sure that the Thunderbolt 3 port is enabled in your laptop's BIOS settings. Also, ensure that your laptop is configured to allow Thunderbolt devices to connect without requiring additional authentication.

Update drivers and software: Check for any available updates for the drivers and software you're using to transfer the video. Install any updates to see if that helps.

Try a different software: If the software you're currently using isn't working, try a different program to see if that solves the problem. There are several free and paid options available for video transfer, such as Adobe Premiere Pro, Final Cut Pro, and iMovie.

Contact the manufacturer: If none of the above steps work, consider reaching out to the manufacturer of your Sony DVR, laptop, or software for additional assistance.

Hopefully, one of these steps will help you resolve the issue and successfully transfer video from your Sony DVR to your laptop.

 

Game DVR

Sometimes, a recording doesn't end correctly. When that happens, you'll need to restart Game DVR to fix the problem. Here are the steps:

• Close the game.
• In the search box on the Windows taskbar, enter Task manager, and then select that desktop app.
• In Task Manager, select More details.
• In the list of running processes, select the Broadcast DVR server (bcastdvr.exe) process (if it's still there), and then select
  End task.
• Restart the game and try recording again.