Windows 10: Cannot update Windows 10 because of Infineon

Discus and support Cannot update Windows 10 because of Infineon in Windows 10 Installation and Upgrade to solve the problem; I need to remove Infineon TPM Professional Package. I have tried every "solution" on the forum and listed on the internet. I have installed... Discussion in 'Windows 10 Installation and Upgrade' started by Kris K777, Jul 4, 2020.

  1. KRIS K777
    Kris K777 Win User

    Cannot update Windows 10 because of Infineon


    I need to remove Infineon TPM Professional Package. I have tried every "solution" on the forum and listed on the internet. I have installed "Everything" and it picked up three small fragments of the program which I deleted. I talked to Infineon - they said that they couldn't help and suggested I talk to HP because the program comes pre-installed on their computers. I talked to HP - the guy I talked to said that he had never heard of the company. I downloaded a new version of Windows 10 and still can't update. I also checked if there was another name for Infineon - there isn't. Other "tools" named on the forum come up as unsafe. Any help would be appreciated. Thanks.

    :)
     
    Kris K777, Jul 4, 2020
    #1
  2. JERSEYBILL_111
    JerseyBill_111 Win User

    Infineon TPM Professional Package

    Whenever I attempt to a Windows 10 upgrade, it fails and I am instructed to remove the "Infineon TPM Professional Package" app (this is always listed twice in the dialog box). I cannot locate any Infineon app (have searched "Infineon" and "Infineon TPM").
    How can I resolve this?
     
    JerseyBill_111, Jul 4, 2020
    #2
  3. MELCHIZEDEK QUI
    Melchizedek Qui Win User
    Infineon TPM Professional Package

    Hello Maria,

    We recommend that you try performing the suggested steps from EP7
    in this thread
    to help you uninstall the said program from your Windows 10 machine.

    Update us on the outcome.

    Regards.
     
    Melchizedek Qui, Jul 4, 2020
    #3
  4. SYGNUS21
    sygnus21 Win User

    Cannot update Windows 10 because of Infineon

    Infineon TPM Modules generating insecure RSA Keys


    FYI...

    I get emails for updates for my Lenovo ThinkPad notebook. That said, I got one this morning alerting me that some Lenovo notebooks using Infineon TPM modules are generating insecure RSA keys - RSA Keys Generated by Infineon TPMs are Insecure

    Anyway, the link above lists affected notebooks; how to check your module; how get the firmware update. You can tell the updater to check the firmware before updating. Turns out I have a STMicro module, not an Infineon so I'm good....


    Cannot update Windows 10 because of Infineon [​IMG]


    For those running TMP modules, you can check the model and version by typing "tpm.msc" (without quotes) in the Run command. In the center panel, near bottom you should see TPM Manufacturer Information. It should list Manufacturer Name, Manufacturer Version, and Specification Version. Infineon modules will be listed as IFX under Manufacturer Name.

    Edit: Asked Brink to post in News forums. Done.
     
    sygnus21, Jul 4, 2020
    #4
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Cannot update Windows 10 because of Infineon

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