Windows 10: Cannot upgrade to Windows 10 Pro

I am trying to upgrade to windows 10 pro after doing a clean install of Windows 10. After installing Activation shows that Windows is activated with a digital license linked to your microsoft account. I then enter the key to do the upgrade. get msg Unable to upgrade your edition. We can't activate windows on this device because you don't have a valid digital license or product key. If you think you do have a valid license or key, select troubleshoot below. (0x803fa067) there is no troubleshoot below. all you can do is close In the last month or so I have re installed Windows 10 home and then done the upgrade using the same key that was given me years ago. I also ran ShowKey and the information is still the same. I have done the virtual Help link and you get connected to foreign sites that you cannot understand the directions. lost at what to do. With the upcoming announcement I want to have this machine to be the same as the other two. this machine along with my wife's were new some months ago. did not have any problems installing and upgrading hers. Shipinomore. I have several times verified the microsoft acccount and get the codes sent to me to enter. all OK I have 21h1 19043-1055 running and it was re installed last night.

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Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

Download Windows 10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.

 

Windows 10 upgrade problem, no input accepted

i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.