Windows 10: Cannot verify email to change lost password.

I sign into my computer through an email that I created when I first got the computer with the respective pin I made for it. I do not remember the password, and I cannot change it because to change the password you have to have an inbox set up with that email. I never used the email for anything other than to sign in with the pin and I cannot change the password because I can't access the inbox of the email to verify the account and then change the password. I have tried everything, including the account retrieval form. And I can't find any way to get into direct contact with Microsoft suppo

:)

 

Can't Verify my account & changing email

Hello Bojan,

Thank you for posting your concern in Microsoft Community and welcome to the Windows 10 Family.

If you are not receiving the verification code, you can try to verify your account through the online account validation process.



Please go to (Reset your password)
and follow the steps below:

• Enter your Microsoft account and type in the characters you'll see in the pictures and click on Next.
• Click "I can’t use any of these options".
• Enter a working email address where we can contact you and click on Next.
• Fill-up the form and click “Submit”.

In this method, you will be asked to provide a contact email where a link will be sent after you validated your account. I suggest that you provide a working email for you to receive the password reset link.

Also, to answer to your second question, please be informed that you cannot change the Windows Live Id of your Microsoft Account. However, you can add an alias email address to it. Follow the below steps.

• Sign in to the
  Manage your account aliases page.
• Select Add email alias .
• Follow the instructions to create a new Outlook.com email, or add any address that isn’t already a Microsoft account.

Write to us with the updated information. If you need further assistance, we would be happy to help you further.

Thank you.

 

Email clients not remembering passwords

Hi all

A friends computer will not remember his gmail password. He used to use outlook, and seeing that I use thunderbird and it would be easier to troubleshoot I installed that for him. Now that was working for a few weeks, and now the same problem is occuring.

We are 100% sure the password is correct, as we can access the email account through webmail, but the local clients will not remember the correct password. Of course the 'Remember password' button is checked, but still no good.

It returns with incorrect password.

Any suggestions?

 

Change password to email address

Hello,

You can change your password for security reasons or reset it if you forget it. We'd like to know more details about your concern, so we can better assist you: Kindly verify the following:

• Are you using an Outlook.com or Hotmail email address?
• Are you trying to change your email address password?

Additionally, you may also refer to this
support link on How to reset your Microsoft account password.

We look forward to your reply.