Windows 10: cannot verify microsoft account to back up

My microsoft account has my old business email on it and i no longer have that. I am trying to back up my computer but need to verify my account to do so and I am unable to verify it because I don't have that email. I have gone through the verification form to submit information but it still says it cannot verify. Is there someone I can talk to or any other suggestions. Please help.

:)

 

Verifying and 'add a microsoft account'

Hello Luka,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue with verification and adding a Microsoft account in the system.

I certainly understand your concern and will try my best to help you.

I would suggest you to refer to the article given below and check if that helps.

Why do I need to verify my email address?

How to verify an email address in your Microsoft account - Microsoft Support

Also, I would suggest you to switch current Microsoft User Account to Local Account and then create new user profile and then try signing into that account using your Microsoft account and check if
that helps. Please follow the steps given below.

How to update windows Live Accounts into Local Accounts in windows 8.1

• 
  First go to the Start Menu and start typing “Account” you will find the option “Your account settings”
  
• 
  Click and launch the setting page.
  
• 
  Click on start menu and go to account settings.
  
• 
  Go to Your accounts.
  
• 
  Click “Disconnect” Windows 8.1 account settings
  

Note: This will launch a prompt, you will need to confirm your current Windows Live account password. Also note by switching to your local accounts,
you will NOT lose the settings or any files, the only advantage you will be missing out is the sync between other devices.

• 
  Confirm switch to local Windows 8.1 accounts
  
• 
  Now, create your local account password and hint.
  
• 
  Switch to local Windows 8.1 accounts, confirm password
  

Note: Windows will tell you in detail of what it means to switch to a local account. Read carefully if you have any concerns.

Switch to local accounts windows 8.1

That’s it, Windows will then log out the current account, and you will be able to log back in with the local accounts you have just created. All the cloud sync services will be disabled, if you changed your mind about going
back to have a local account, you can always reconnect this local accounts to a Windows Live accounts.

How to convert Local account to Microsoft account, please follow the steps given below.

• 
  On your keyboard press
  Win+C, and from the Charm bar that appears click Settings.
  
• 
  Now click on Change PC settings.
  
• 
  In the left pane, click on Users.
  
• 
  In the right pane click on Switch to Microsoft account.
  
• 
  Enter your current password and click
  next.
  
• 
  If you already have a Microsoft account, enter the associated email address.
  
• 
  If you already have a Microsoft account (i.e. Hotmail, Messenger, SkyDrive, Xbox, or Outlook.com account), enter your password. Otherwise, fill out the form to create your account. Click
  Next.
  
• 
  Fill in the security information in order to recover your account in case of loss of password and click
  next.
  
• 
  Finally, click on Finish.
  
• 
  You will receive an email asking you to confirm the association of Windows 8 account. Make sure to complete the confirmation process.
  
• 
  You are now connected with your Microsoft account.
  
• 
  Next time when you start Windows, simply log in with your Microsoft account.
  

The above steps holds good for Windows 10 as well.

For more information:

I would suggest you to refer to the suggestions provided by
“Andre Da Costa” replied on January 22, 2015 in the following Microsoft Community link.

Frequently Asked Questions: Windows 10

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I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

 

Microsoft account

Hi,

There may be several reasons why this message keeps appearing. Sometimes, this message is triggered if you are using a two-step verification in your email. We suggest that you try these methods below to resolve this concern:

• Log out and log in with your Local Account password or the Microsoft Account password again to check if this is caused by a glitch.
• If you are not using a Microsoft account to sign in, create one, and use it to sign in.
• Verify your identity on this PC. Open Settings > Accounts > Under
  Your accounts you will see a Verify your identity on this PC link > Click on
  Verify. Follow the prompts to identify your account.

Let us know if you will need further assistance.

 

Verify Account

Interesting... I've never had to re-verify my account.