Windows 10: Cannot verify old email address. mobile number not in use anymore and recovery questions...

Hi,I have been trying to get into an old email address for quite some time, with ZERO help from microsoft, or any way of contacting some sort of customer service dept.When i go to log into the email address, I enter the correct password which then takes me to a page where i need to verify it my account why? i have literally just logged in!. There are only 2 ways of doing this. Inputting a code sent to a mobile number which has been out of service for over 5 years, or through online account recovery.Now this email account i setup a long time ago specifically to use for certain account registr

:)

 

old email addresses

Thank you for updating me HA.111

Here is the step to remove that old email address.

Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

Just do this step and your good to go.

Continue to have an escellent day HA.111

Best regards,

Anthony C. De Jesus

Independent Advisor

 

Verifying email address

On upgrading to Windows 10 my primary email address would not work in Mail. I therefore changed the primary address to my secondary alias in Microsoft account and deleted what was my primary email address. I then added my old primary email address to Microsoft
account in an attempt to reinstall it. I have gone through the verify email address process on a number of occasions but it will not verify the account. What must I do?

 

Delete old email sign in address

Hi,

Difficulties verifying the old security details in your Microsoft account may result in errors canceling or removing the profile. For us to rectify the account removal concern, we'd like to verify the following information:

• Where exactly are you prompted to sign in with the old email address?
• Have you tried resetting the password for the old account to recover it?
• Were you able to log in successfully on your account online?
• Have you made any significant changes to your account prior to this happening?
• What troubleshooting steps have you taken so far?

Your reply is highly appreciated.