Windows 10: Canon .CR3 files not show thumbnails in Windows 10 / Windows 11 file explorer

I bought myself a Canon R5 camera. But .CR3 files don't show thumbnails in Windows 10/11 file explorer. Raw Image Extension does not work.

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Canon .CR3 files not show thumbnails in Windows 10 / Windows 11 file explorer

I bought myself a Canon R5 camera. But .CR3 files don't show thumbnails in Windows 10/11 file explorer. Raw Image Extension does not work.

 

New Canon RP file extension cr3 is not showing thumbnails in file explorer

New Canon RP file extension cr3 is not showing thumbnails in file explorer. I have the updated firmware for my Canon camera, but after downloading to my computer and opening file explorer it shows Icons only and not a thumbnail of the picture. I have made
sure that the "uncheck icons button and show thumbnails is correct in file setup, but the folder still does not show thumbnails. All other file extensions except cr3 show thumbnails. What do I need to do to get thumbnails to show for cr3 file extensions. Thank
you in advance for any help.

 

New Canon RP file extension cr3 is not showing thumbnails in file explorer

Hi Beth,

Thank you for posting in Microsoft Community.

I understand that you are unable to preview thumbnails of CR3 files.

The CR2 and CR3 requires additional Raw Image Extensions in order to display the thumbnails in File Explorer as well as in Photos App.

Although, there are extensions available for CR2 and other formats (Raw
Image Extension) in Microsoft Store, at the moment this does not support CR3 format.

However, you can contact
Canon Support and check if there are any updated codecs for the format.

Meanwhile, you may also make use of the
Feedback Hub, where you can provide feedback to Microsoft about Windows 10 and send suggestions to help us improve your Windows experience.



Regards,

Vivian S