Windows 10: Canon MX 490 scanner only works with Canon installed software

Canon mx490, install the canon software 388mb downloaded from canon, scan works. under settings, NO SCANNER appears. So go to add scanner, it finds mx490 series, with description print fax scan, so click to install, BUT only adds a printer and fax, no scanner.

Tried multiple times to install so the builtin windows software can not work properly since it cant install a driver for the scanner.

:)

 

Windows unable to configure the printer

I'm running Windows 10 on an HP desktop. I just bought a new Canon MX 490 printer. I went through the prompts to install it wireless and no matter what I try, my computer does not see the printer. Any suggestions... Thanks

John

Original title: Printing

 

Scanner on multifunction printer not recognized in Windows 10

I have a Canon PIXMA MX 860. My printer works, but I can no longer scan to my PC since upgrading to Windows 10. My device is listed under printers and scanners as series MX 860, and Canon has no updated drivers available. I tried removing the printer,
then had a helluva time getting back, because Windows couldn't find it! Can anyone tell me how to get the scanning function back?

 

I am showing you the scan functions with canon software, but windows says need to add a scanner and you can not add it.

And the real odd thing, windows a week ago saw the scanner and we could scan. We go away on vacation, come back and no more ability to scan using the windows scan program, which we were more used to using.

So I had to download this massive canon product to use the scanner.

I also posted this to the canon products forum, and no one responded yet, so maybe no one knows or someone knows why, I am sure someone does know, it used to work, and we did nothing. MS does update the OS, maybe MS killed their driver, all we did is go away for a week from the house, then it no longer worked claiming no scanner is installed. Actually was quite a surprise to come home and not be able to scan.