Windows 10: Canon Pixma MP620 drivers don't seem to exist yet.

The driver(s?) did come from Canon; but they don't offer a driver for Windows 10. So I tried Windows 8.1 driver as I saw suggested. I will call Canon. Thanks again, Mike! wayne

 

They will walk you thru every step to fix your problem, their pretty good fixing problems with windows 10 and their printers. Good luck Wayne!!
Mike.. *Smile

 

I phoned Canon Tech Support; but they couldn't/wouldn't help. Thanks for your encouragement.

 

Just download latest drivers from Canon. If there are no Windows 10, try 8 or 7. Right-click and Run as Administrator, follow the steps.

 

I have tried following your detailed instructions repeatedly, without success. And, as OldMike suggested, phoned Canon Tech Service.
I give up. I appreciate you who have tried to help. Thanks again.

 

Then you have to make Windows "forget" about your printer and install from start. Disconnect the printer, uninstall any software by Canon. The go to Devices and Printers, uninstall any instance of the printer there, if any. Then go to Device Manager, delete anything related to the printer from Printers, Print queue and Imaging devices. Restart your computer. Start the setup program, do not connect the printer yet. Follow the on screen instructions and connect the printer only when prompted to do so. This way you should have no problems.

 

Yes Try what spapakons just recommended as this is what the techs at Canon will also tell you. I am surprised that they would not help you thou. They have always helped me in the past, with no problem. Maybe because your printer is too old for support anymore. Anyhow, follow spapakons instructions, they should work.

 

A little Googling suggests that the MP620 will work, if you:

use the MiniMaster drivers:

Product Support Details

and install them in Win 8.1 compatibility mode.

I'm disappointed that Canon didn't provide drivers as part of the Windows installation (they'd write them and give them to Microsoft for inclusion), or give you a work-around.

 

Same here bobkn I have used canon printers for years, and they have always helped with tech support, and drivers for me. Only thing I can think of is that his Canon printer must be real old, and no longer supported. ??

 

Yes it is old model, but you could always use the old official Canon drivers for it in compatibility mode. Don't expect Canon to release new drivers for Windows 10. They would rather make you give up and buy a new printer. Don't do them this favor!

 

Sorry to do them this favor; but feel like I've already erased a week of my life at their expense. Not enough hours nor days left in my life to continue this struggle. Other things have priority. I confess to have ordered a new Canon printer; a MX922 will suit me just fine (if it doesn't cause me any problems!). It has taken me years to say this, but I now have more than money than time. Thanks again to each of YOU who have tried to help! Sincerely, wayne.

 

P.S. yes, the printer is 'old.' My user's manual & Network Setup Troubleshooting pamphlet are both c. 2008

 

Well sorry you had to buy a new printer, BUT, maybe it is for the best anyhow, Now you can get the latest Windows 10 drivers from Canon.....don't use the drivers that come with your new printer.....get them from Canon, actually you can get them NOW before your new printer even comes. I just bought my new Canon MB2320 just a few months ago, did the same thing, downloaded the driver software from Canon, and only used them. Congrats on your new printer too!!!!
Mike...

 

Phooey. I have A Brother HL-5150D, which is a monochrome laser printer. I'm not sure when I bought it, but it was before 8/2007. It's so old that it has both USB and parallel port interfaces. The drivers included with Windows (or Windows Update) work well.

At least on a relative basis, Canon sucketh.

 

I have an old HP Deskjet 895Cxi printer (90's, last driver for Windows 2000, not even XP!) and it works fine with the Microsoft drivers from Windows Update, even on 64-bit Windows. As with all Microsoft drivers, it supports basic printing only and draft/standard/best. It hasn't all the features and paper support of the OEM Windows 98 or 2000 driver *Sad At least in Windows XP I could install the Windows 2000 driver. In Vista and later this is not supported, I'm left only with the Microsoft driver...