Windows 10: Canon Printer Scanner won't work

Discus and support Canon Printer Scanner won't work in Windows 10 Software and Apps to solve the problem; Code 5 error message 156.69 - My new Canon Pixma 3650S won't print or scan on wifi or USB lead. This seems to be a common problem. Why hasn't Microsoft... Discussion in 'Windows 10 Software and Apps' started by ValCarlill, May 28, 2022.

  1. VALCARLILL
    ValCarlill Win User

    Canon Printer Scanner won't work


    Code 5 error message 156.69 - My new Canon Pixma 3650S won't print or scan on wifi or USB lead. This seems to be a common problem. Why hasn't Microsoft sorted it?

    :)
     
    ValCarlill, May 28, 2022
    #1
  2. BLACKINK
    Blackink Win User

    Canon PIXMA MX472 All-in-One - Scanner did not install

    Like the previous poster suggested, unplug the USB cable from the printer and turn off the printer.
    Start the installation of the drivers, watch the install windows VERY CAREFULLY as there will be instructions as to when you need to plug the USB cable into the printer and turn the printer on.
    I ran into this exact scenario when I installed my printer after a Windows 10 Pro install (1909).
    The printer ran fine but when I tried to use the scanner, no dice...
    Printer is Canon MG6820.

    The only other thing I can suggest if that doesn't work is to turn your firewall off, turn off any anti-virus software, and then do the driver installation again following the install windows VERY CAREFULLY.
    I had to do that step on a Windows 7 Pro PC in order for the scanner to work.

    EDIT: Follow this link to see where I asked for help: Solved: MG6820 can't scan from the Operation Panel... - Canon Community


    Good Luck.
     
    Blackink, May 28, 2022
    #2
  3. CANDYK1957
    CandyK1957 Win User
    Canon MX860 scanner not working

    I recently installed Windows 10 and like it but the problem is my printer/scanner will not scan to my computer. I have tried various things even contacted Canon. They do not plan on updated the Canon MX860 printer/scanner. Any suggestions I downloaded
    the Windows Scan app it works, it sends them to the computer but I can't print the sheet out, .
     
    CandyK1957, May 28, 2022
    #3
  4. JOHN PAGE 32
    John Page 32 Win User

    Canon Printer Scanner won't work

    Canon MG5350 scanner not working

    The scanner in my Canon Pixma MG5350 has stopped working - I get a message "U network scanner EX cannot be found. Re-install scanner driver". I have re-installed all the drivers from Canon but still not working.

    I have been in contact with Canon support who suggest that this is a windows problem and that even if I change my printer I will still not be able to scan.

    I am on window 10 version 1809 build 17763.134

    I would appreciate and help in resolving this issue

    Thanks

    John in the UK
     
    John Page 32, May 28, 2022
    #4
Thema:

Canon Printer Scanner won't work

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