Windows 10: Canon Printer support

Discus and support Canon Printer support in Windows 10 Drivers and Hardware to solve the problem; Support at Canon printers says I need a code from Microsoft before they can help me. What code ? Where do I get it ?... Discussion in 'Windows 10 Drivers and Hardware' started by RoyMartin_832, Nov 30, 2019.

  1. ROYMARTIN_832
    RoyMartin_832 Win User

    Canon Printer support


    Support at Canon printers says I need a code from Microsoft before they can help me. What code ? Where do I get it ?

    :)
     
    RoyMartin_832, Nov 30, 2019
    #1
  2. WOLDSL
    woldsl Win User

    B200 in canon printers

    What is B200 in canon printers? My printer is displaying this message since I cleaned it yesterday.
     
    woldsl, Nov 30, 2019
    #2
  3. NORM HODNE [MSFT]
    Norm Hodne [MSFT] Win User
    Canon - Printers - Canon MG5500 series Printer - Error 0x80240017

    GaryRouth's suggestion didn't work for me. But I took his lead and used a slightly different process that eventually worked.

    I uninstalled the Canon software in "Programs and Features",

    rebooted my machine,

    then went to Canon's site and downloaded the full package from Canon for my printer,

    extracted the package,

    went to the extracted files and opened the DrvSetup folder,

    ran the DELDRV64.exe utility to cleanup the old software,

    then ran the Setup64.exe to install the Canon software.

    Since I've followed these steps, the printer works and the Windows Update for the printer isn't showing up.
     
    Norm Hodne [MSFT], Nov 30, 2019
    #3
  4. ANDRE DA COSTA
    Andre Da Costa Win User

    Canon Printer support

    Canon MP495 printer

    Please try the steps recommended below to uninstall printer software

    Press Windows key + X, click Apps & Features or Programs and Features

    Select your Canon printer.

    Select Uninstall.

    Press Windows key + R, type control, hit Enter

    Open Devices and Printers.

    In the Devices and Printers window look for your Canon Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

    Open up the run command with the "Windows Key + R" key combo.

    Type printui.exe /s and click OK.

    Click on Drivers tab.

    Look for Canon Printer driver. If you see it click on it and click Remove at the bottom.

    Select OK.

    Select Apply and OK on the Print Server Properties windows.

    Close Devices and Printers.

    Proceed to reinstall the driver.

    https://www.usa.canon.com/internet/portal/us/ho...
     
    Andre Da Costa, Nov 30, 2019
    #4
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Canon Printer support

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