Windows 10: Canon XC10

I have a Canon XC10 connected to my Windows 10 Surface laptop for use with Zoom etc. It is connected via an external USB Capture HDMI device. It has been working well until the last few days: my laptop/Zoom/Skype etc picks up the HDMI/USB connection for the XC10 but I get no picture. Just a black screen and yes I have taken the lens cap off. I have checked cables and set it up with a friends camera and the same thing happened. There has been a Windows 10 update installation of new Edge which cannot be rolled-back. Can you help me? How can I get my XC10 working again?
Thanks
Sam Mather

:)

 

Canon Pixma MP620 drivers don't seem to exist yet.

They will walk you thru every step to fix your problem, their pretty good fixing problems with windows 10 and their printers. Good luck Wayne!!
Mike..

 

Windows 10 drivers for Canon MX452 Printer

Sayan,

I tried all of the suggestions you gave me & none of them worked. In answer to the questions, I have no other error messages. It keeps adding the Canon MX450 printer instead of the MX452. I had other problems but I fixed them. I typed in devmgmt.msc
& typed it in again. The drop down list came up but did not have the name OTHER in it. When I clicked on the PIXMA MX452 driver download & clicked on Start Download I got 2 boxes. Step 1 RUN & Step 2 Click YES. I clicked 0n Step 1 but it never gets to
Step 2. I really don't like the Windows 10 that was automatically forced on me. Any other suggestions ? Donn

 

Canon MG5350 scanner not working

Hi John,



Thank you for including the screen shot of the error. You may try the below suggested steps to fix the issue.

1. Connect the Printer to wireless router.
   
2. Run the printer software from the Canon site to download and the set the printer up on the PC.
   
3. Download the IJ scan Utility and try attempting to scan documents.
   
4. If you still notice the same error, hold down the stop button (Red Button) on the printer for 10 seconds or until the error light goes off and release it.
   
   
   
   
   

Hope it helps.





Muralidhar

Microsoft Community Moderator