Windows 10: Can't access laptop.

I bought at Costco a laptop for school for my 10y son. He forgot login and password. We can't use the laptop anymore. Got stuck in the initial screen. I am able to receive the acc verification code on my cell but does not show the whole login. So not really helpful. This is so frustrating! There is not a single number we can call and talk with someone at Microsoft! And website does not help at all!

:)

 

LAPTOP is not accessible ..... Access is denied.

I am trying to share a folder on a LAPTOP. I have other a number of other systems that have folders Shared and they work fine, but with this one I get the error "LAPTOP is not accessible ..... Access is denied." when I try to access it from a different Win10 system. So I went thru the entire "How to Share Files and Folders Over a Network in Windows 10" tutorial step by step. File and Print Sharing is enabled, SMB1.0 client & server are running, and Everyone has Full Access to the Share. Still get the error. I have tried it with the Network Public and Private, with the same result. Any suggestions ? Microsoft Windows 10 Home Version 10.0.19042 Build 19042

 

Laptop problem: Black vertical "sidebar" [Update]

I will try that... do you think I have complete access to replace the monitor cable without dismantling the laptop from step 1? *Eek!
Tbh it's a bit scary.

 

Best laptop under $800??

Well the last one I suggested seems to be the best for 650$

EDIT: to facilitate your search...

Laptop GFX benchmark list

Laptop CPU Benchmark list