Windows 10: Can't access local NAS through IP, but can after explorer.exe restart

Hi,Here's the problem, I have Synology DS213+ NAS at my home and I always had it mapped as Z:, but suddenly like a month ago it stopped working, I get an error saying that the drive is unavailable. Drive was mapped through IP, inputting IP in the explorer path field also doesn't work asks for login and shows that the credentials are invalid, inputting domain name of the NAS in explorer path field works and so I changed the mapping to domain name instead of IP, but I'd still like to fix the issue, accessing by IP through browser GUI works, pinging the IP works. And when I restart the explor

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Can't see NAS (SMBv1), even via IP address (tried common solutions)

I have a DLINK DNS-325 NAS which worked fine until this week.

• The issue started after I performed an in-place upgrade. (To fix an unrelated Windows Store problem.)
• I restored the NAS to factory settings and manually rebuilt its settings.
• I can access the NAS's Web-based UI without a problem and it reports no errors. I can also ping it without any error.

I have tried several solutions, some from "My nas devices are not showing in Windows File Explorer - Network, Windows 10 version 1703, build 15063.332" for example.

• Network reset
• Enabled SMBv1
• Forced my PC to be the Master Browser
• Force-enabled "Enable NetBIOS over TCP/IP"

To take Windows networking out of the equation, I'm initially trying to access the NAS by its static IP, 192.168.*. In the command window:

• I can ping it without problem
• `net view \\192.168.*` gives an error 53.

What should my next steps be? Thanks.

 

Folder on NAS not accessible by Windows, network credentials give access denied

Thank you very much for reaching out! As an Independent Advisor and fellow Microsoft user, I'm more than happy to assist you.

It seems like the issue might be related to permissions or user account configurations on your OMV NAS. Here are some additional steps you can try to resolve the issue:

1. Check Folder Permissions on OMV:
   
   • Ensure that the specific backup folder has the correct permissions set for the user account you are using to access it. Sometimes, even if other folders are accessible, specific folders might have different permissions.
     
   • Go to the OMV web interface, navigate to the shared folder settings, and verify the permissions for the backup folder. Make sure the user account has the necessary read/write permissions.
     
2. Create a New User on OMV:
   
   • As suggested in a similar case, creating a new user on OMV with the same username and password as your Windows local account might help. This can sometimes resolve access issues due to mismatched credentials.
     
3. SMB Protocol Version:
   
   • Ensure that the SMB protocol version used by OMV is compatible with your Windows 10 setup. Sometimes, mismatches in SMB versions can cause access issues. You can check and adjust the SMB settings in the OMV web interface under Services -> SMB/CIFS.
     
4. Clear Windows Credentials Cache:
   
   • Although you've already tried removing and re-adding credentials, ensure that the credentials cache is completely cleared. You can do this by:
     
     • Opening Command Prompt as an administrator.
       
     • Running the command: net use * /delete to clear all cached network credentials.
       
     • Rebooting your computer and then trying to access the NAS again.
       
5. Check for OMV Updates:
   
   • Even though you are using an older version of OMV, check if there are any critical updates or patches available that might address this issue. Sometimes, updating to a newer version can resolve compatibility issues.
     
6. Network Configuration:
   
   • Verify that your network configuration on both Windows and OMV is correct. Ensure that there are no IP conflicts and that the NAS is properly recognized on the network.
     
7. Use IP Address Instead of Hostname:
   
   • Try accessing the NAS using its IP address instead of the hostname. Sometimes, DNS resolution issues can cause access problems.
     
8. Check Firewall and Security Software:
   
   • Ensure that your firewall or any security software on Windows is not blocking access to the NAS. Temporarily disable them to see if it resolves the issue.
     

If none of these steps resolve the issue, you might want to consider seeking further assistance on the OpenMediaVault forums, where other users and experts might have additional insights specific to OMV configurations.

Please feel free to reach out if you require any additional assistance. I'm here to help!

 

Unable to access network drive in Explorer


I have a NAS (WD MyBookLive) which cannot be accessed in Windows Explorer on my brand new Surface by IP address (or name- though that doesn't work on any of my devices for some reason). I can access the config page in my browser by IP, and two other Win10 devices on my network can access the NAS by IP in Explorer fine, and I can access other devices on my network by IP fine on the Surface but for whatever reason only this computer can't access that NAS in Win Explorer.

I just got the Surface yesterday and was able to access the NAS fine, the only thing that's changed is I renamed the device and restarted and since then haven't been able to connect. I've restarted both the PC again and the NAS but no change.